topic 16: design on experience map Flashcards
1
Q
The ____ allows you to see your work through the eyes of the people receiving, benefitting or even funding it.
A
experience map
2
Q
It lays out the different routes and points at which these people become aware of, connect with, and feel about what you do – especially at the points when they come directly into contact with your work.
A
design on experience map
3
Q
The richest information on the design on experience map tends to come from _____.
A
interviews
