Theorist Flashcards

1
Q

What is Maslow’s hierarchy of needs? (Work Motivation)

A
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2
Q

What are McClellands 3 types of motivational needs? (Work Motivation)

A

Achievement - Drive/Strive

Power - Control/Get things done

Affiliation - Friendship/Relationship

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3
Q

What is Herzberg two-factor theory? (Work Motivation)

A

https://youtu.be/f-qbGAvR4EU

Criticisms of Abraham Maslow’s Hierarchy of Needs

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4
Q

Maslow v Herzberg (Work Motivation)

A

Compare: https://youtu.be/wmHfvXr_mNE

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5
Q

What is John Kotters 8 step model ? (Change Management)

A

Managing change 8 step model

  1. sense of urgency
  2. build a coalition (team)
  3. strategic vision (logo/strap line)
  4. everyone on board
  5. remove barriers/ friction
  6. short term wins
  7. sustain acceleration
  8. set change in stone
    https: //youtu.be/Gg2rlUURt5A
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6
Q

What is Lewin three-phase process? (Change Management)

A

Managing change Unfreezing - reducing forces which maintain behaviour

Movement - development of new attitudes

Refreezing - stabilising change at the new level

https://youtu.be/kerDFvln7hU

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7
Q

John Kotter v Lewin (Change Management)

A

Change management Similarities between two models

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8
Q

What is Kolb’s learning cycle? (Psychology of people & organisations)

A

Learn through past experience

Useful for lower and higher order thinking

Suggests learning through repetition

https://youtu.be/oikYx9-zhxQ

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9
Q

What is Bloom’s taxonomy of learning? (Psychology of people & organisations)

A

Useful in planning work-based learning

Top three higher order of thinking, more sophisticated required for behavioural change

Bottom three lower order of thinking, practical job training, required for learning and applying

https://youtu.be/fqgTBwElPzU

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10
Q

What is Bandura Social learning theory? (Psychology of people & organisations)

A

socialisation modifies behaviour

observe and copy the behaviour

https://youtu.be/NjTxQy_U3ac

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11
Q

What are Erikson 8 stages of personality development?

A
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12
Q

What is Charles Spearman G Factor Theory?

A

G factor theory is to do with general intelligence. It forms the basis of performance of mental tasks, and ability to do particular tasks.

David wants this mentioned in exam

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13
Q

Blooms v Kolbs v Bandura (Psychology of people & organisations)

A

????

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14
Q

What is Neisser’s theory of perception? (Perception)

A

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15
Q

What is Maier Quality and acceptance of decisions? (Decision Making Process)

A
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16
Q

What are Ansoff and McDonnell 1988 Three principal decision areas? (Decision Making Process)

A

Strategic decisions are basic long-term decisions

  • services/markets/pdts
  • setting objectives for the year

Operating decisions are short-term decisions

  • less complex
  • more routine

Administrative decisions

  • follow those above
  • repetitive
17
Q

What is Mintzberg decision-making theory? (Decision Making Process)

A

Identification – problem recognition can be seen to depend on the behaviour of individuals, conditioned by the culture and politics of the organization;

Development – managers look into their experience for solutions. This will be a step-by-step process, beginning with the easiest (‘it worked before’) less innovative search solution, rather than considering a large number of alternatives;

Selection – the decision has to be authorized involving a number of behavioural, political and learning issues. Simplistic views tended to predominate in order to sustain the idea of being ‘in control’. This often led to repetition of past decisions resulting in strategic drift.

https: //youtu.be/DyvXu3lSSG0
https: //youtu.be/_NRWtd_SiU8

18
Q

What is Herbert Simon - Satisficing?

A

decision making that is acceptable rather than perfect to save time

19
Q

What is Taylors scientific Management? (Decision Making Process)

A

Scientific Management

Measure - Monitor - Control

Train - organise - control

Control and management of subordinates

no leadership

Managers should adopt better methods and eliminate waste

find the ‘one best way’ to do a task

Apply scientific methods to organise work patterns and flow

Use scientific approaches to select, train and develop your people

Heavily supervise the workers and detailed instructions

managers + employees do the work = successful organisations

20
Q

What is McGregor’s Theory X & Y managers? (Leadership & Management)

A

Theory X (Lazy) - Decide what people do, control it then offer reward or punishment

Theory Y (Like) - positive environment improves performance. Encourage employees to use initiative

Took a unique view on what motivates and demotivates people in work.

Said that behind every management decision or action are assumptions about human nature and behaviour

Writing in mid 20th century he said traditional management thinking was about direction and control - he labelled these managers as Theory X

21
Q

What is a Theory X Manager?

A

Theory X - employees dislike wor, people must be coerced, directed, threatened, employees want to be directed and avoid responsibility and have limited ambition

22
Q

What is Blanchard and Hersey Situation Leadership? (Leadership & Management)

A

Supportive Behaviour - Directive Behaviour

S1 - Directing

S2 - Coaching

S3 - Supportive

S4 - Delegating

Leaders have to adapt to the situation

Example:

Architect - Supportive

Cleaner - Directive

Call Centre - coaching

23
Q

What is Stewart Managerial Interactions? (Management)

A

Peer-dependent - Where contact with people at the same level in the organisation is high, it is important to obtain co-operation from people over whom the manager has no authority, and conflicting demands are a usual part of the job (e.g. a personnel manager).

People management - Here, peer contact is low and there is little dependence on people over whom the manager has no authority, except external contacts. People management jobs have responsibility for a separate or fairly self-contained section (e.g. office manager, site manager on a construction site).

Solo - This has less than 50% contact time with individuals and therefore a low demand on relationships. There is a low level of uncertainty and a high proportion of time is spent in meeting deadlines (e.g. progress chaser).

24
Q

What is Taylors Rational Economic Man? (Work Motivation)

A

Taylor believed that men are only motivated to work because of the money they can earn. If you want them to work harder, then men will only do so if you give them a financial benefit to do so. The Rational Economic Man

25
Q

What is John Adair - Action centre Leadership? (GroupThink)

A
26
Q

What is Henri Fayol Five Functions of Management?

A

Planning

Organizing

Commanding

Coordinating

Controlling

27
Q

What is a Theory Y manager?

A

Work can provide job satisfaction, working is a natural thing to do

Controlling workflows and people isn’t the only way

Individuals are capable of being self-directed and organising themselves

with a positive work environment, people will seek out responsibility

most people use their imagination, ingenuity and creativity in seeking solutions

28
Q

What is Elton Mayo Theory?

A

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