General

Question 1

Delegation

Answer 1

Delegation can move upwards to senior managers and downwards to junior staff.

Availability of resources to make tasks happen on time

An activity that goes on through the confines of an organisation hierarchy at different levels of responsibility.

Question 2

Authority

Answer 2

The power or right to give orders, make decisions, and enforce obedience.

The right to act in a specified way, delegated from one person or organization to another.

Question 3

Responsibility

Answer 3

The state or fact of having a duty to deal with something or of having control over someone.

The state or fact of being accountable or to blame for something.

Question 4

Integration

Answer 4

The bringing together of separate elements to create a whole unit.

Question 5

Line manage

Answer 5

A manager who heads a revenue-generating department and is responsible for achieving an organization’s main objectives by executing functions such as policy making, target setting, decision making.

Only line manage staff you have direct responsibility for, Not contractors!

Question 6

Discuss

Answer 6

Use evidence and reasoning to outline pros/cons or a case for and against. Conclude.

Question 7

Illustrate

Answer 7

Make clear why something of, use examples to substantiate

Question 8

Explain

Answer 8

Make clear why something is: give reasons. When explaining anything complex ensure you are clear, define terms and give supporting evidence

Question 9

Describe

Answer 9

Give the main features, characteristics of, in detail

Question 10

Consider

Answer 10

Take various aspects into account, comment using evidence, include views that are not yours - how do they relate to yours

Question 11

Analyse

Answer 11

Divide an issue or circumstance into parts; investigate and describe in detail. Use supporting arguments for/against, use evidence for/against, explain how these relate to each other and the original issue.

Question 12

Planning

Answer 12

a scheme or method of acting, doing, proceeding, making, etc., developed in advance

Goals, research, location, budget, timeline, team. = ghant chart

Plans exist to ensure organisational goals are met,

Question 13

Strategy

Answer 13

3/5 year plan - senior and directors

Question 14

Organisational Plan

Answer 14

12 month dept head and middle management

Question 15

Tactics

Answer 15

Local/ short term

Practical action from organisational plan

Question 16

Standard decision making approach

Answer 16

1- analyse the problem
2- draw conclusion from the analysis
3- decide the criteria for a solution
4- identify an appropriate solution
5- draw up an action plan

Question 17

HRM - successful planning

Answer 17

Goals, monitor, control, standards

Don’t just look immediate needs (skills, experience)

Think potential

Question 18

Psychometric testing - G Factor

Answer 18

Charles Spearman

Spatial
Logical
Arithmetical
Mechanical

Question 19

HRM - individual performance

Answer 19

KPI
Future goals
PDP - personal development plan

Question 20

Groupthink

Answer 20

Groupthink is a form of faulty decision making in cohesive groups, in which there insufficient critical thinking

Find definition

Question 21

Intrinsic job satisfaction

Answer 21

is when workers consider only the kind of work they do, the tasks that make up the job

Question 22

Extrinsic job satisfaction

Answer 22

is when workers consider work conditions, such as their pay, coworkers, and supervisor.