General Flashcards
Delegation
Delegation can move upwards to senior managers and downwards to junior staff.
Availability of resources to make tasks happen on time
An activity that goes on through the confines of an organisation hierarchy at different levels of responsibility.
Authority
The power or right to give orders, make decisions, and enforce obedience.
The right to act in a specified way, delegated from one person or organization to another.
Responsibility
The state or fact of having a duty to deal with something or of having control over someone.
The state or fact of being accountable or to blame for something.
Integration
The bringing together of separate elements to create a whole unit.
Line manage
A manager who heads a revenue-generating department and is responsible for achieving an organization’s main objectives by executing functions such as policy making, target setting, decision making.
Only line manage staff you have direct responsibility for, Not contractors!
Discuss
Use evidence and reasoning to outline pros/cons or a case for and against. Conclude.
Illustrate
Make clear why something of, use examples to substantiate
Explain
Make clear why something is: give reasons. When explaining anything complex ensure you are clear, define terms and give supporting evidence
Describe
Give the main features, characteristics of, in detail
Consider
Take various aspects into account, comment using evidence, include views that are not yours - how do they relate to yours
Analyse
Divide an issue or circumstance into parts; investigate and describe in detail. Use supporting arguments for/against, use evidence for/against, explain how these relate to each other and the original issue.
Planning
a scheme or method of acting, doing, proceeding, making, etc., developed in advance
Goals, research, location, budget, timeline, team. = ghant chart
Plans exist to ensure organisational goals are met,
Strategy
3/5 year plan - senior and directors
Organisational Plan
12 month dept head and middle management
Tactics
Local/ short term
Practical action from organisational plan
Standard decision making approach
1- analyse the problem 2- draw conclusion from the analysis 3- decide the criteria for a solution 4- identify an appropriate solution 5- draw up an action plan
HRM - successful planning
Goals, monitor, control, standards
Don’t just look immediate needs (skills, experience)
Think potential
Psychometric testing - G Factor
Charles Spearman
Spatial
Logical
Arithmetical
Mechanical
HRM - individual performance
KPI
Future goals
PDP - personal development plan
Groupthink
Groupthink is a form of faulty decision making in cohesive groups, in which there insufficient critical thinking
Find definition
Intrinsic job satisfaction
is when workers consider only the kind of work they do, the tasks that make up the job
Extrinsic job satisfaction
is when workers consider work conditions, such as their pay, coworkers, and supervisor.
