The “team service” model GLG has adopted results in too many contacts/emails from GLG. Why can’t I get a single point of contact to support all my GLG-related needs?

Question 1

Team Model

Answer 1

• The team has a dedicated Team Leader, who is your main point of contact, who is copied and really in the weeds on every project.
• Your team leader is supported by 4-5 people who are working on each aspect of your project simultaneously so that you can get the highest quality network members.
• The team thoroughly researches every angle, conducts custom recruiting and schedules calls.
• The team model also ensures that if someone is not in the office on vacation, etc. that you still have a team supporting your time-sensitive requests.
• We believe that a team-based model is critically important to ensure that you are getting the highest level of service available.

Question 2

Efficiency

Answer 2

• This is about quickly and efficiently getting your team to the right answer, and our team-based model enables that.
• Our competitors don’t have nearly the same level of resources to serve you as GLG, and those additional resources are differentiating advantage which will ensure you are receiving the best possible service and experience.