The right skills Flashcards
hard skills (Def)
skills in technical subjects
soft skills (Def)
skills you need to work with other people or manage them in tactful and non-authoritarian, non-dictatorial ways; emotional competencies are important here
EI
emotional intelligence
what EI is made up of
- self-awareness
- self-regulation
- motivation
- empathy
- social skills
self-awareness
examining how your emotions affect your performance: being self-confident about your capabilities, values and goals; using your values to guide decision making
self-regulation
the ability to control yourself and to think before you act: controlling your temper and handling impulses - sudden desires to do things you may regret
motivation
ability to take the initiative - do things without being told to: enjoying challenge and stimulation; the drive to work and succeed
Empathy
avoiding the tendency to stereotype others - have unfair ideas about them not based on facts: being aware of cultural differences
social skills
the ability to communicate and to relate to others: the use of influencing skills such as persuasion; cooperation - working well with others; dispute resolution - the ability to solve arguments; good communication with others; listening skills
dispute resolution (Def, pl)
rozwiązanie kwestii spornej; the ability to solve arguments
IQ (Def, pl)
intelligence quotient; iloraz inteligencji; a measure of someone’s intelligence
EQ (Def)
emotional quotient; a measure of someone’s emotional awareness and self-awareness
areas of emotional intelligence
- drivers
- constrainers
- enablers
drivers
traits that make people do things: motivation and decisiveness - the ability to take decisions when necessary
constrainers
traits that control in a good way what people do: conscientiousness - putting a lot of effort into your work and doing everything to the best of your ability; and integrity - honesty
