the importance of leadership in change management

Question 1

what is leadership? and what does it involve

Answer 1

• the ability to influence or motivate people to work towards the achievement of business objectives.

involves:
- preparation and planning
- communication
- support
- collaboration
- accountability

Question 2

what is effective leadership?

Answer 2

• when communication is clear
• demonstrates the need for change
• provide support for those having difficulty adapting
• overcome resistance

Question 3

what is communication?

Answer 3

managers must create and communicate a clear vision so all stakeholders understand what the businesses is working towards.
ensures:
- employees understand what success looks like and how they can help the change
- employees will accept the change and stay motivated

Question 4

what is support?

Answer 4

change can be stressful for employees, managers must support employees to ensure they feel safe and are able to work productively
this means:
- listening to employees’ fears and feedback
- offering training and counselling
- resolving conflicts to maintian positive relationships

Question 5

what is collaboration?

Answer 5

ensuring that all stakeholders are on board with the change, as people are more likely to accept change when they feel a sense of ownership
this means:
- delegating responsibility to employees
- opportunities for employees to be involved in change