management strategies to respond to KPIs

Question 1

how does the management strategy training respond to KPIs?

Answer 1

training can be used to respond to poor performance in a range of KPIs (number of workplace accidents, number of sales, rate of productivity growth, number of customer complaints)

Question 2

how does the management strategy staff motivation respond to KPIs

Answer 2

career advancement, performance related pay and support and sanction are good strategies to use when responding to poor performance.

Question 3

how does the management strategy change in management style respond to KPIs?

Answer 3

there are 5 management styles, each would best respond to the following KPIs:
autocratic: net profit has dropped significantly in a short time period
consultative: smal tech company with highly skilled staff has seen market share decrease 50%
participative: staff absenteeism is high due to low morale
persuasive: number of accidents

Question 4

how does the management strategy change in management skills respond to KPIs?

Answer 4

planning, communicating, delegating

Question 5

how does the management strategy increased investment in technology respond to KPIs?

Answer 5

automated production lines improve net profit as more outputs are produced in less time

CAD decreases the number of customer complaints as it has the ability to create different possible designs for customers, so they’ll be more satisfied with the finished product

CAM reduces level of wastage as less human errors in decision making and logistics are made

online services improve marketshare as customers can browse goods via the internet and is accessible anywhere.

Question 6

how does the management strategy improving quality in production respond to KPIs?

Answer 6

QC,QA,TQM respond to:
- number of customer complaints
- number of sales
- percentage of marketshare
- rate of productivity growth
- level of wastage

Question 7

how does the management strategy cutting costs respond to KPIs?

Answer 7

it reduces wastage, increased net profit, increased sales

Question 8

how does the management strategy initiating lean production techniques respond to KPIs?

Answer 8

lean techniques: reducing waste, reducing transportation, reducing errors, reduced wasted time.

impact:
- reduced level of wastage, increased net profit, increased sales and market share