Thanking Flashcards
1
Q
3 functions of thanking
A
gratitude
compliment
concluding conversation/speech
2
Q
7 phrases connected to thanking/gtratitude
A
complimenting reassuring listeninger promising to repay expressing surprise or delight expressing liking and pleasure expressing lack of neccirity/obligation exagerating to emphaisize depth of gratitude
3
Q
responses to being thanked
A
- recognize gratitude: relieve speaker of burden
- indicate it was gladly done
- deny existence of need to thank/play it down
4
Q
what do thanks and apologies have in common
A
the concept of INDEPBTNESS: hearer must relieve speaker of burden.
‘im sorry/thanks”; ‘dont mention it’