Test fails

Question 1

A manager who is acting as an internal consultant is asked for a product recommendation which activity is this manager performing?

Answer 1

Determining appropriate software to be purchased

Question 2

A professional is widely recognized in an organization as an effective leader based on a track record of effective interaction with all staff members the professional consistently handles any situation positive or negative that may evolve and does so without using systematic rewards or punishments which theory of leader ship describes this professionals effectiveness as a manager

Answer 2

Contingency (key word is situation)

Question 3

A manager is requested to help whenever there is a breakdown in a firms production line which primary skills does this manager need to apply when such breakdowns occur

Answer 3

Technical skills (its a speciality)

Question 4

A restaurant owner makes the decision to switch from being a pizza franchise to selling gourmet meals featuring local produce in a farm to table restaurant which type of change is this owner planning

Answer 4

Transformational

Question 5

The chief operating officer for a technology company has slowly hired employees with the same vision of innovation and this has resulted in a forward thinking business culture the COO anticipates threats in the market and is working to develop a company that is agile and able to quickly respond to competitor threats and market opportunities which leader ship style is being used

Answer 5

Continuous

Question 6

An organization is modifying its structure to be more agile and responsive to the changing needs of its customers the organization is ready to implement the change and is now list seem the variables it may encounter during the actual change process which barrier must this organization face at this point in the process

Answer 6

Understanding scale and scope

Question 7

A manufacturer of solar panels hires a new chief executive officer who has experience researching and developing diesel engines for small cars the CEO starts a new initiative almost immediately the employees begin complaining about the new initiative and the petition the for directors to fire the CEO which barrier to change is this manufacturer experiencing

Answer 7

Misalignment to the organizational mission

Question 8

The manager for corporate marketing department first tells employees that they will be able to work from home one or two days a week the manager changes the policy again a day later and again a week later the marketing staff is confused by the conflicting information and begins to resent the manager which barrier to change is this company experiencing

Answer 8

Poor transformational leadership skills to guide change

Question 9

A chief executive officer wants all future decisions to be made by only a few of the senior managers and then passed down to the employees which type of organizational structure does a CEO want to put in place

Answer 9

Centralized

Question 10

And organization has developed a new product that it believes will be very popular during the coming holiday season and wants to make sure it sounds as many units as possible which strategic operations decision show this organization make to meet this goal

Answer 10

Adding a second shift of workers to help meet customer demand

Question 11

Which short term goal addresses of strategic operations decision to meet increased customer demand

Answer 11

Increasing production output by hiring more labor

Question 12

A manager is planning long-term to track revenue performance and return and then on investment for shareholders which component of the smart goals has this manager captured in the school

Answer 12

Measurable

Question 13

A manager and board members of an organization want to increase website traffic by 20% which aspect of smart goal planning does this represent

Answer 13

Specific

Question 14

An organization has established a long-term strategic planning goal of increasing revenues over the next five years which operational strategy supports measurement of goal achievement

Answer 14

Communicating the percentage of revenue increase expected each year

Question 15

The manager for a large manufacturer has started planning next years budget having an adequate number of welders will be crucial to meeting department calls so the type of budget chosen must include wages to ensure the needed level of staffing is addressed which type of budget should be used to ensure this type is included

Answer 15

Direct labor

Question 16

Which element is part of a manufacturing budget

Answer 16

Salaries for production managers

Question 17

What is the purpose behind comparing actual revenue and expenses to expected revenue and expenses

Answer 17

To identify performance variations

Question 18

Why is it important to use the project budgeting process to create stakeholder buy in

Answer 18

To obtain necessary project resources

Question 19

A company decides to separate employees based on their expertise to better utilize workforce skill sets which aspects of the company is being modified by this action

Answer 19

Organizational structure

Question 20

Accompany undergoes a major change in seeks to reduce barriers to that change management ensures that the new culture of the organization is deeply ingrained by sharing stories providing ongoing professional development and making everyone feel appreciated which form of culture was used

Answer 20

Organizational

Question 21

And organization undergoes major change improve customer engagement to support the change management would like to modify the current reward system to a team pay structure that will help sales employees focus on the new goal which change should be made to the system

Answer 21

Move to a straight salary program

Question 22

A manager has a laid-back personality that employees enjoy and has many strong relationships within the organization which big five trait is ranked high in this manager

Answer 22

Agreeableness

Question 23

A team leader realizes that conflict is developing in between several members of the team despite the fact that the group just began meeting a few days before the primary issue stems from unclear and an efficient organizational policies what type of conflict should be managed by the team leader

Answer 23

Structural conflict

Question 24

After several months of teamwork it has become a parent to a manager that not all the team members are getting the same periodic updates about basic issues the conflict has caused decision making to slow down and goals are not being met which strategy should be used to manage the conflict

Answer 24

Improve communication among team members to reduce conflict and increase goal attainment

Question 25

What component of smart goals support success for an individual whose focus on practicing 20,000 hours and understands that the school will require 40 hours of work a week for 10 years

Answer 25

Time based

Question 26

A company CEO is discussing a succession management plan for key leadership positions which tactic shit the company employ to support this plan

Answer 26

Offer managerial training and a roadmap to high-performing employees

Question 27

What is the benefit of knowing and understanding how to leverage employee strengths

Answer 27

Creates a competitive advantage