Test 1 Flashcards
Define therapeutic communication
Face to face process of interacting and active listening
Focuses on advancing the physical and emotional well being of a patient
The ability to understand and share the feelings of another. (Or to put yourself in their shoes)
Empathy
Feelings of pity and sorrow for someone else’s misfortune
Sympathy
What is the first step in the nursing care plan ?
Assessment
The assessment step of the care plan consists of what :
Collection of data
Research of pt chart
Pt history
Reason for admission
Current meds, labs, and health status
What is the second step of the nursing care plan?
Diagnosis
THE diagnosis step of the care plan consists of what? And what should you begin with?
Clinical judgements about actual or potential problems a it may be facing
North American nursing diagnosis association (NANDA)
Beginning with the highest priority
Actual diagnosis
Risk for diagnosis
What is the third step of the nursing care plan ?
Planning
What consists of the planning step of the nursing care plan?
Decide which care measures are appropriate for your patients
Make your intervention specific to your patients
Be aware of The use of pronouns in your interventions
Use evidence/research based practice
What is the fourth step of the nursing care plan?
Implement
What does the implementation step of the nursing care plan consist of?
Tearing out the interventions you have identified as being necessary for your patient care
Ensure efficient, Safe, effective nursing care
Includes direct care, counseling, teaching, and prevention of complications
What is step five of the nursing care process?
Evaluate
What consists of the evaluation step in the nursing care plan step process?
Determine if the nursing process was effective
Determine whether the expected outcomes were achieved NOT if they were carried out or helpful
What does QSEN stand for ?
Quality Safety Education for Nurses
KSA stand for?
Knowledge Skills Attitudes
The verbal and nonverbal interaction between one or more people
Communication
Successful communication requires what?
Appropriate feedback mechanisms
Key aspects of the communication process
The sender
The message
The receiver
The response
Ways a message can be shared ?
Verbal
Written
Electronic - use in heath care
Non verbal
Factors that can affect communication include?
The patient’s age, developmental level, gender, ethnicity, and culture
What is the biggest barrier to communication?
Language
What is the purpose of therapeutic communication?
To foster communications that supports the patient’s health and wellness rather than give advice or opinions
What are other barriers to effective communication?
Physical impairments, Thor patient’s condition, ineffective listening, lack of trust, and cultural factors related to communication
The impact of illness or hospitalization can also disrupt normal communication patterns between patients and healthcare providers
Linear process of sending a message
Theoretical links