Teams Q3 Flashcards
How would you determine whether a team was effective or ineffective?
Describe the quantitative factors
Effective teams 1) Low rate of labour turnover
2) Low accident rate
3) Low absenteeism
4) High output and productivity
5) Good quality of output
6) Individual targets are achieved
7) There are few stoppages and interruptions
Ineffective teams
1) High rate of labour turnover
2) High accident rate
3) High absenteeism
4) Low output and productivity
5) Poor quality of output
6) Individual targets are not achieved
7) Much time is wasted owing to disruption of to work work flow
How would you determine whether a team was effective or ineffective?
Describe the qualitative factors
Effective
1) There is a high commitment to the organisational goals or the role of the group
2) There is a clear understanding of the group’s work
3) There is a clear understanding of the role of each person within the group
4) There is free and open communication between members of the group and trust between members
5) There is idea sharing
6) The group is good at generating new ideas
7) Group members try to help each other out by offering constructive criticisms and suggestions
8) There is group problem-solving which gets to the root causes of the work problem
9) There is an active interest in work decisions
10) Group members seek a united consensus of opinion
11) The members of the group want to develop their abilities in their work
12) The group is sufficiently motivated to be able to carry on working in the absence of its leader
Ineffective
1) There is no understanding of organisational achievement of targets (or there are no clear organisational goals)
2) There is a low commitment to targets
3) There is confusion about the role of each person and uncertainty
4) There is mistrust between group members and suspicion of group’s leader
5) There is little idea sharing
6) The group does not generate any good new ideas
7) Group members make negative and hostile criticisms about each other’s work
8) Work problems are dealt with superficially, with attention paid to the symptoms but not the cause.
9) Decisions about work are accepted passively
10) Group members hold strongly opposed views
11) Group members find work boring and do it reluctantly
12) The group needs its leader there to get work done