Management and Supervision Q4 Flashcards
What are the key issues you associate with either a narrow or wide span of control and how does it influence a manager’s workload? Define Span of control
- Refers to the number of staff immediately responsible to a particular manager or supervisor. - Number of subordinates and tasks over which a manager has supervisory responsibilities should be restricted to what is physically and mentally possible.
Outline the key issues associated with NARROW width of span:
1) Tight control and close supervision of subordinate activities.
2) Time to think and plan, managers are not burdened with too many day to day problems.
3) Reduced delegation, a manager can do more of his work himself.
4) Better communication with subordinates, who are small in number to allow this to occur.
Outline the key issues associated with WIDE width of span:
1) Greater decision making authority for subordinates. 2) Lower supervisory costs.
3) Less control but perhaps greater motivation through job satisfaction.
How does it influence a manager’s workload?
The more non-supervisory work in a manager’s work load:
- The narrower the span of control should be or the greater the delegation of authority to subordinates should be: