Organisational Change Q2 Flashcards
b) Describe a step-by-step approach a manager may use for facilitating change.
A step-by-step model for change is shown below:
1 Determine need or desire for change in a particular area.
2 Prepare a tentative plan. (Brainstorming sessions a good idea, since alternatives for change should be considered.
3 Analyse probable reactions to the change.
4 Make a final decision from the choice of alternative options. (Decisions taken either by group problem-solving (participative) or by manager on his own (coercive)).
5 Establish a timetable for change
(a) ‘Coerced’ changes can probably be implemented faster, without time for discussions, unless there is a culture of excellence and innovation.
(b) Speed of implementation that is achievable will depend on the likely reactions of the people affected (all in favour, half in favour, all against etc).
(c) Identify those in favour of change, and perhaps set up a pilot programme involving them. Talk with the others who resist the change.
6 Communicate the plan for change. (This is really a continuous process, beginning at Step 1 and going through to Step 7).
7 Implement the change. Review the change. Continuous evaluation and modifications.
