Teams in Organizations

Question 1

Four types of Teams

Answer 1

Manager led teamsSelf managing teamsSelf directing teamsSelf governing teams

Question 2

Manager led teams

Answer 2

Manager is team leader and is responsible for defining the goals, methods, and functioning of the teamTeam only responsible for actual execution

Question 3

Self managing teams

Answer 3

Manager/Leader determines overall purpose of the teamTeam is at liberty to manage the methods by which to achieve that goal

Question 4

Self directing teams

Answer 4

Management has responsibility only for the team’s organizational context Teams determine own objectives and methods by which to achieve them

Question 5

Self governing teams

Answer 5

Responsible for executing task, managing own performance processes, designing group, and designing the organizational context

Question 6

Pros and Cons of Manager led teams

Answer 6

Greatest amount of control over teamEfficientLow startup costsDiffusion of responsibility and conformity to the leader

Question 7

Pros and Cons of Self managing teams

Answer 7

Build commitmentOffer increased autonomyEnhances moraleLess control, more difficult to assess progressMore time consuming than manager led team

Question 8

Pros and Cons of Self directing teams

Answer 8

Good for complex, ill-defined problems (free time projects)Reduced bureaucracyHelp bottom lineGood for innovation

Question 9

Pros and Cons of Self governing teams

Answer 9

Greatest potential commitment and participationGreatest risk of misdirection

Question 10

Results of Kellog Executives Survey

Answer 10

Most common teams - self managing, then manager led, then self directingTeams last 1-2 yearsModal team size is 8 - best number 5-6Most frustrating part of teams is developing and sustaining high motivation, then minimizing confusion/coordination problems

Question 11

Managerial errors that cause teams to fail

Answer 11

Misattribution errorFail to recognize team building responsibilities