Team Roles & Responsibilities Flashcards

1
Q

What are the roles on a six sigma team? (5)

A

1) Executive Sponsor
2) Champion
3) Process Owner
4) Project Team Member
5) Master Black Belt, Black Belt or Green Belt

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2
Q

What size projects do different belt levels work on?

A

Green Belt - unit-sized
Black Belt - function/division-wide projects
Master Black Belt - system-wide projects

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3
Q

Describe a project team member.

A
  • participates part-time in area of responsibility
  • must understand how company goals affect them
  • must understand how LSS helps achieve those goals by reducing defects
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4
Q

Describe a champion.

A
  • selects improvement projects that focus on solutions to real business problems
  • tracks and quantifies results
  • provides focus, leadership, and commitment
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5
Q

Describe the executive.

A
  • establishes a vision
  • challenges the organization and objectives
  • provides resources
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6
Q

Describe a sponsor.

A
  • someone who has a vested interest in having the project meet a particular objective or solve a problem
  • managerial sponsorship helps in ensuring that necessary project resources are made available to see the project through
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7
Q

Describe a coach.

A
  • someone who advises the project team on the strategy needed to tackle the problem such as where the data may reside and how best to extract them
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8
Q

Describe the process owner.

A
  • owns the process which the project impacts
  • their project buy-in on why the project merits attention guarantees the project’s success
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9
Q

Describe the facilitators.

A
  • coordinates the different project stakeholders so that the project is delivered effectively
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10
Q

Who (base roles) is needed to bring a project to fruition?

A

1) someone senior enough to help secure resources and remove roadblocks
2) one who is familiar enough to advise the project playbook navigation
3) one who owns the process
4) one who moves meetings along and addresses significant coordinated events firmly and timely

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11
Q

What are the roles and responsibilities of a champion?

A
  • managing LSS implementation
  • ensuring alignment between LSS initiatives and corporate strategies and objectives
  • selecting projects
  • being project owner
  • ensuring black belts commit the time required to solve problems
  • reviewing projects regularly
  • implementing and monitoring control plans
  • disseminating project results
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12
Q

What are the roles and responsibilities of the executive sponsor?

A
  • leading the change
  • challenging all parts of the org to world class performance
  • supporting statistical thinking
  • asking for causes of variation and sources of waste
  • recognizing accomplishments
  • disseminating best practices
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13
Q

What are the roles and responsibilities of a coach?

A
  • define the project deliverables realistically
  • ensuring measurements are achievable and meaningful
  • check whether project deliverables are aligned to the orgs strategic objectives
  • engaging an LSS project roadmap
  • ensuring whether the right resources are secured, utilized, and deployed
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14
Q

What are the roles and responsibilities of a facilitator?

A
  • help to facilitate project meetings
  • ensuring that ideas are drawn out and shared positively
  • restating objectives and refocusing the team
  • reporting to senior management on successes and opportunities for project facilitation improvement
  • sharing the lessons learned from successful team projects
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15
Q

What are the roles and responsibilities of a team member?

A
  • supporting and contributing to Six Sigma projects
  • participate in project charter and project scope discussion
  • provide input in meetings
  • brainstorm ideas and help collect data
  • review approach periodically
  • provide input to GB/BB
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16
Q

What are the roles and responsibilities of a sponsor?

A
  • setting direction and priorities for Six Sigma engagement
  • allocating project resources
  • monitoring the progress of the Six Sigma initiatives and providing performance feedback
  • confirming that the projects have met their objectives and may be closed
  • incentivizing and rewarding successful projects
17
Q

What are the roles and responsibilities of a process owner?

A
  • managing process performance
  • maximizing process performance
  • maintaining process documentation
  • knowing what “world-class” performance for process is
  • recommending and sponsoring improvement efforts
  • interfacing with other process owners and customers