Task A: Human Behavior Effective Communication Flashcards
1
Q
Definitions of Human Behavior
A
- The product of factors that cause people to act in predictable ways (scientific)
- The result of attempts to satisfy certain needs
2
Q
Definition of Motivation
A
The reason one acts or behaves a certain way
3
Q
Defense Mechanisms (DR DR FCPR)
A
- Denial
- Repression
- Displacement
- Rationalization
- Fantasy
- Compensation
- Projection
- Reaction Formation
4
Q
Normal reactions to stress (ARE)
A
- Feeling an “adrenaline rush”
- Responding Rapidly and Exactly
5
Q
Abnormal Reactions to stress (PRE SIM)
A
- Painstaking self-control
- Rapid changes in emotion
- Extreme Over Cooperation
- Severe anger directed to the flight instructor
- Inappropriate Laughter or Singing
- Marked changes in mood
6
Q
Definition of Anxiety
A
A feeling of worry, nervousness, or unease about something that is going to happen
7
Q
Basic Elements of Communication (SSR)
A
- Source
- Symbol
- Receiver
8
Q
Barriers to Effective Communication (COIL)
A
- Confusion between the symbol and the symbolized object
- Overuse of abstractions
- Interference
- Lack of common experience between the communicator (instructor) and the receiver (student)
9
Q
Developing Communication Skills (LIQIR)
A
- Listening
- Instructional Communication
- Questioning
- Instructional Enhancement
- Role-playing
10
Q
Definition of Human Needs
A
Things (food, safety, love, self image etc.) all humans require for normal growth and development