Study Guide - Unit 2 Flashcards
Define ethics (U2, M1, L1)
Ethics encompasses the principles that guide a person’s behaviors. Reflects ones beliefs about what is righht and wrong, what is just and unjust.
Define legal (U2, M1, L1)
Denotes an act that is permissible or in conformity with the law of the land. An illegal act is in defiance of the stated or established laws of a defined jurisdiction.
What is an example of legal-ethical? (U2, M1, L1)
Law and ethics are in line. This doesn’t cause many problems.
What is an example of legal-unethic (U2, M1, L1)
Actions that don’t break any laws but pose other unethical questions/concerns.
What is an example of illegal-unethical? (U2, M1, L1)
Things that conflict with a person’s conscious and are in the defiance of the law.
Define values. (U2, M1, L1)
Values are the stable, enduring goals that a person has for life. Priciniples that are counted as most important to the individual.
Define morals. (U2, M1, L1)
Morals are sets of rules that individuals can develop based on cultural norms and beliefs. They are individual characteristics that can affect an individual’s ethics.
Define organizational ethics. (U2, M1, L1)
Branch of applied ethics that focuses on rules, principles, and standards, in the context of business activities.
What are the four main levels of ethical issues? (U2, M1, L1)
Societal, Stakeholder, Policy, Personal.
What is an example of Societal Issues? (U2, M1, L1)
Concerns issues relating to the world as a whole - involvement happens because of the ethics the organization creates out of care and concern for individuals.
What is an example of Stakeholder Issues? (U2, M1, L1)
Concerns policies that affect its customers, employees, suppliers, and people within the community.
What is an example of Internal Policy Issues? (U2, M1, L1)
Concerns interal relationships between a company and it’s employees. Examples include fairness in management, pay, and employee participation.
How does a company’s ethical behavior impact organizational outcomes? (U2, M1, L2)
Ethics and integrity start from the top down.
How does a company’s unethical behavior impact organizational outcomes? (U2, M1, L2)
Unrealistic business objectives are the most common factor to cause employees to compromised their ethical standards. 75% of employees identified senior or middle management as a primary source of such pressure to compromise standards of an organization.
Speaking the truth, respecting my elders, and never hurting someone are examples of _________ ethics. (Unit 2, Module 1)
Personal
Offering paid services on your time off to a company customer is an example of a __________. (Unit 2, Module 1)
Conflict of interest.
______ reflects beliefs about what is right and what is wrong. (Unit 2, Module 1)
Ethics
Being punctual, refraining from gossip, and having good time management are examples of _____ ethics. (Unit 2, Module 1)
Professional
_____ are the principles that are counted as most important to the individual. (Unit 2, Module 1)
Values
_____ are sets of rules that individuals develop based on cultural norms and beliefs. (Unit 2, Module 1)
Morals
What are some benefits to an organization that has high organizational ethics? (Unit 2, Module 1)
Business ethics offer companies a competitive advantage. Consumers learn to trust ethical brands and remain loyal to them, even during difficult periods. Employees feel more at ease, are more open to taking educated changes, and have a more pleasant work experience.
Where do an organization’s ethics tend to start? (Unit 2, Module 1)
They start at the top and trickle down?
Define corporate social responsibility (CSR). (Unit 2, Module 2, Lesson 3)
Philosophy in which a company voluntarily engages in actions that benefit society at large.
How is a company’s CSR approach shaped? (Unit 2, Module 2, Lesson 3)
Can be framed as a response to the backlash many corporations face for a long track record of harming environments and communities in their efforts to be more efficient and profitable. In it’s ideal form, focuses mangers’ attention on demonstrating social good of their new product and endevors.