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Higher Business > Structure > Flashcards

Structure Flashcards

1
Q

what does an organisational chart show

A

who has overall responsibility for the organisation
the levels of authority and responsibility
the lines of communication and chain of command

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2
Q

what is the span of control

A

the number of people, or subordinates, who report to a manager

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3
Q

what are the advantages of a narrow span of control

A

managers can build positive relationships with staff
communication between managers and staff is quick
managers can give employees recognition for their hard work
more opportunities for promotion

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4
Q

what are the disadvantages of a narrow span of control

A

managers may micromanage putting employees under pressure
managers may struggle solving problems, not enough people to share ideas with
managers may find it difficult to delegate tasks, not enough staff
workload issues for both employees and managers

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5
Q

what are the advantages of a wide span of control

A

managers can delegate more work to employees
can be motivational to managers as can be seen as having greater power
staff given more responsibility

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6
Q

what are the disadvantages of a wide span of control

A

managers put under pressure to manage all employees
workers rarely have time to meet with their managers to discuss ideas
communication can be slow
less opportunities for promotion

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7
Q

what is chain of command

A

the line in which instructions are passed down in an organisation from one level of management to another

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8
Q

what is authority

A

having the power to make decisions in an organisation

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9
Q

what is responsibility

A

being answerable for decisions and the actions taken

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10
Q

what is delegation

A

when somebody with greater authority assigns somebody with less, a task to complete

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11
Q

what are the types of organisational structures

A

tall
flat
centralised
decentralised
matrix
entrepreneurial

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12
Q

what is a tall structure

A

many levels of management, long chain of command
managers have narrow span of control
higher in the structure, more responsibility

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13
Q

what are the advantages of a tall structure

A

with many levels come many promotion opportunities
managers have a narrow span of control

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14
Q

what are the disadvantages of a tall structure

A

long chain of command, decisions take long time to make
slow to react to changes in the market
managers have a narrow span of control

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15
Q

what is a flat structure

A

few levels of management, short chain of command
managers have a wider span of control
helps make whole business more effective as a team

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16
Q

what are the advantages of flat structure

A

information quickly communicated between levels
employees can use their own initiative
managers have a wide span of control

17
Q

what are the disadvantages of a flat structure

A

fewer opportunities for promotion
staff delegated more tasks, put under more pressure
managers have a wide span of control

18
Q

what is a matrix structure

A

a project team created to carry out a specific task
team members can come from different functional areas in the business
members report to project, and their own manager

19
Q

what are the advantages of a matrix structure

A

specialised staff with lots of experience in their line of work
good motivation and job satisfaction as employees have more responsibility and variety
good for tackling complex problems

20
Q

what are the disadvantages of a matrix structure

A

expensive to have many teams
co-ordination problems between team members
confusion as to who reports to whom
can lose sight of overall business

21
Q

what is an entrepreneurial structure

A

structure used by a small business
all decisions made by owner, very little input from other people
decisions allow for quicker decision making

22
Q

what are the advantages of a entrepreneurial structure

A

decisions made quickly
staff know who they are accountable to
decision maker does not need to consult staff

23
Q

what are the disadvantages of an entrepreneurial structure

A

difficult to use in large businesses
can create a heavy workload for decision makers
can demotivate employees as they are not involved in decision making

24
Q

what is a centralised structure

A

associated with a tall structure, decisions made by senior management
subordinates have little to not authority at all
allows for standardisation within company

25
Q

what are the advantages of a centralised structure

A

can benefit from strong leadership
decisions can be made for whole organisation
procedures can be standardised

26
Q

what are the disadvantages of a centralised structure

A

employees feel less motivated as not involved in decision making

27
Q

what is a decentralised structure

A

associated with a flat structure
authority to make decisions delegated to departments and subordinated further down chain of command

28
Q

what are the advantages of a decentralised structure

A

motivates staff
empowers staff
decision making quicker
decisions can match local needs

29
Q

what are the disadvantages of a decentralised structure

A

decisions may differ from other branches - lack of consistency

30
Q

what is delayering

A

the removal of levels of management from the organisation

31
Q

what effects does delayering have on an organisation

A

resistance from staff
each remaining manager has a wider span of control
leads to better communication
decision making quicker
reduces cost of salaries

32
Q

what is downsizing

A

the reduction of operating costs for the organisation, by looking for what it doesnt need to spend money on

33
Q

what effects does downsizing have on an organisation

A

becomes narrower
greater workload for departments
some posts will disappear
workers have more duties

Higher Business (20 decks)

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