Stakeholders

Question 1

what is a stakeholder

Answer 1

when a person, group or organisation has an interest in how a business runs

Question 2

what are internal stakeholders

Answer 2

stakeholders from within the business

Question 3

what are some examples of internal stakeholders

Answer 3

pupils, teachers, head teachers all have an interest in a school

Question 4

what are external stakeholders

Answer 4

stakeholders from outside the business

Question 5

what are some examples of external stakeholders

Answer 5

parents, the council and local community have an interest in a school

Question 6

what is an employees interest in a business

Answer 6

good salary
job satisfaction
good working conditions
job security

Question 7

what is an employees influence within a business

Answer 7

industrial action (strike, sit in)

Question 8

what is a managers interest in a business

Answer 8

good salary
bonuses
job satisfaction
responsibility
status

Question 9

what is a managers influence in a business

Answer 9

decisions hiring staff and products being sold

Question 10

what is a shareholders influence within a business

Answer 10

want the firm to be profitable
healthy dividends
improved share value

Question 11

what is a shareholders interest within a business

Answer 11

want the firm to be profitable
healthy dividends
improved share value

Question 12

what is a shareholders influence within a business

Answer 12

decisions making
vote for certain directors
choose to sell shares

Question 13

what is a suppliers interest in a business

Answer 13

want the business to be successful to ensure repeat custom
depend on this custom for survival

Question 14

what is a suppliers influence in a business

Answer 14

change prices
offer discounts
change lead timers

Question 15

what is a banks interest in a business

Answer 15

ensure cash flow is stable
so they can ensure repayment

Question 16

what is a banks influence in a business

Answer 16

choose whether to grant or withhold loans
extend or shorten loan repayment period
change interest rates

Question 17

what is a governments interest in a business

Answer 17

ensure the organisation is abiding by the law
ensure the organisation is paying taxation

Question 18

what is a governments influence in a business

Answer 18

change legislation
issue bans
set taxation rates
offer or withhold grants and licenses

Question 19

what is the local communities interest in a business

Answer 19

companies provide jobs for an area
businesses offer goods/services
community cares about the area they live in

Question 20

what is the local communities influence in a business

Answer 20

can make complaints to local authority
can protest against the company

Question 21

what is stakeholder interdependence

Answer 21

when and why a stakeholder may need another stakeholder

Question 22

what are some examples of stakeholder interdependence

Answer 22

Owners need employees to be as productive as they can.
Employees need owners to provide the necessary job training.

Question 23

what is stakeholder conflict

Answer 23

when disagreements can occur between different stakeholders

Question 24

what are some examples of stakeholder conflict

Answer 24

Managers may want to close a branch to save on staff wages.
Employees will want to keep their jobs.