Stress - Workplace Stress Flashcards
State 2 problems with correlational studies?
1 = cannot tell the extent of the variable so therefore cannot know which one is causing the other 2 = participants may have got the illness anyway no matter what their job was F.E if a perfectionist cant do their job = stress = even though the job appealed to them in the first place
Explain the Johansson et al study?
14 finishers (no control + lots of stress) and 10 cleaners (lots of control + less stress)
The finishers have a heavy workload and little control leading to high levels of stress.
Stress levels were higher within the finishers and they also had more days off work, more illness and higher levels of stress.
What does too much/little work mean the data is?
Quantitative
What does too difficult/too much responsibility mean the data is?
Qualitative
What does low control mean?
You have little control over what you do, how much you do or how you do your job
What does decision latitude mean?
Do you decide what you do? if no then then you have low decision latitude meaning that you have little control over your job
What does little influence mean?
Are any decision run past you, does your opinion get considered? if not then you will most probably have little influence over the company
How did Johansson measure stress?
Physiologically - through adrenaline levels
Behavioural - through absenteeism
What advantages do questionnaires have?
You can receive a large amount of information through data bases or asking lots of questions about different subjects to get the answers you were looking for
What disadvantages do questionnaires have?
Memory lapses
People lying - not saying everything - don’t want people to know
Lying to themselves as the don’t want to look like an idiot
State an example of a low control but high demand job?
Waitress or Waiter
State an example of a low control and low demand job?
Cleaner or a Janitor
State an example of a high control and high demand job?
Teacher
State an example of a high control but low demand job?
Architect
State a final evaluation for Johansson’s experiment?
It does not account for individual differences - meaning that it may just be that some people are more vulnerable to stress.
It also does not identify which stressors in work are most stressful - should’ve separated out factors such as low control and repetitive work