Strategies to survive digital disruption Flashcards
What five emerging trends are shaping the digital landscape for organisations?
Internet of Me
Outcome economy
Platform (r)evolution
Intelligent enterprise
Workforce reimagined
What is internet of me?
Users are being placed at the centre of digital experiences through apps and services being personalised
What is outcome economy?
Organisations have an increased ability to measure the outcomes of the services that they deliver; customers are more attracted to outcomes than just simply to products, and this is what organisations should focus on.
What is platform (r)evolution?
Global platforms are becoming easier to establish and cheaper to run. Developments such as cloud computing and mobile technology offer huge potential for innovation and quicker delivery of next-generation services. The rate of evolution is only going to increase.
What is intelligent enterprise?
Using data in a smart way enables organisations to become more innovative and achieve higher degrees of operating efficiency
What is workforce reimagined?
whilst greater use is made of smart machines, the role of human beings is not being removed altogether; they are simply being used in a different way. Ways need to be identified in which man and machines can work effectively together to create better outcomes
What are the myths about digital transformation?
Organisations that are not digital already have missed their chance
Becoming a digital business is an administrative exercise that focusses on achieving operational efficiencies
Digital transformation can be successfully achieved just by creating a digital business unit headed up by a CDO