Mock Exam A Areas Flashcards

1
Q

What is bounded rationality?

A

The internal and external analysis undertaken as part of long-term strategic planning is often incomplete. This means that any strategies developed by the organisation based on this incomplete analysis may be ineffective.

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2
Q

What are the 5 types of power?

A

Positional Power
Resource Power
System Power
Expert Power
Personal Power

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3
Q

What is system power?

A

arises because a stakeholder has high visibility or political access and relevance to a particular situation

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4
Q

What is sustainability?

A

use of resources in such a way that they do not
compromise the needs of future generations. It also involves not polluting
the environment at a rate faster than they can be absorbed

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5
Q

What are the four sources of CSF according to Rockart?

A

Industry that the business is in
Company itself and its situation within the industry
Wider environment
Temporal organisational factors - areas of business that are cause of concern

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6
Q

What is a value shop?

A

Alternative representation of a value chain for a professional services firm.
Workshop which mobilises
resources to solve specific problems.

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7
Q

What are the four primary activities of a value shop?

A

Problem finding and acquisition
Problem solving
Choosing among solutions
Execution and control/evaluation

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8
Q

What is game theory?

A

concerned with the interrelationships between the competitive moves of a set of competitors and, as such, can be a useful tool to analyse and understand different scenarios

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9
Q

What are the two key principles of game theory?

A
  1. Strategists can take a rational, informed view of what competitors are likely to do and formulate a suitable response.
  2. If a strategy exists that allows a competitor to dominate us, then the priority is to eliminate that strategy.
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10
Q

What is triple bottom line?

A

Expands traditional accountancy reporting systems, looking at social and environmental performance, rather than simply financial performance

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11
Q

What are the three areas that the TBL model suggests measuring?

A

Profit
People
Planet

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12
Q

What is platform (r)evolution?

A

global platforms are becoming easier to establish and cheaper to run. Developments such as cloud computing and
mobile technology offer huge potential for innovation and quicker delivery of next-generation services.

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13
Q

What is Outcome Economy?

A

organisations have an increased ability to measure the outcomes of the services that they deliver; customers are more attracted to outcomes than just simply to products, and this is what organisations should focus on.

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14
Q

What is the rational approach?

A

logical, step-by-step approach

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15
Q

What is the emergent approach?

A

Strategies are not always formally planned. In reality, strategies may evolve in response to unexpected events that impact on the organisation.

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16
Q

What is Logical incrementalism?

A

approach suggests that strategy tends to be a small-scale extension of past policy, rather than radical change.

17
Q

What is freewheeling opportunism?

A

suggests that organisations should avoid formal planning and instead simply take advantage of opportunities as they arise

18
Q

What abilties must a leadership team demonstrate?

A

Inspirational Leadership
Competitive Edge
Establishing a strategic direction
Influence external parties
Collaboration
Business Judgement
Execution
Building talent

19
Q

How do we close an efficiency gap?

A

undertaking an ‘efficiency drive’
looks to make cost savings and any other actions that will improve the output for a given set of inputs.

20
Q

How do we close an expansion gap?

A

involves looking at ways that the organisation can expand its sales

21
Q

How do we close a diversification gap?

A

this involves the organisation taking a riskier strategy where it looks to sell new products to new markets

22
Q

What is market penetration?

A

The main aim is to increase market share using existing products within existing markets

23
Q

What is market development?

A

Aims to increase sales by taking the present product to new markets

24
Q

What is product development?

A

Focuses on the development of new products for existing markets

25
Q

What is EDI?

A

electronic data interchange
involves the organisation linking itssystems to those of its suppliers, allowing for faster and more efficient paperless ordering

26
Q

What is a dog?

A

has low market growth and low market share, therefore of little value to the business.

27
Q

What is a star?

A

high growth potential, and so the business must invest in this to protect the current high market share from competitors.

28
Q

What is a problem child?

A

a decision is needed. Either invest in order to grow market share (turn into a Star); or withdraw the product in due course and invest in other products that can produce greater returns.

29
Q

What is a cash cow?

A

the aim is to maximise contribution and minimise unnecessary expenditure. The low growth potential in the market makes this unattractive to competitors, so consolidate your position.