Strategic Planning Flashcards
One of the most common types of planning performed by healthcare organizations but not unique to pharmacies?
Strategic planning
Purposeful efforts taken by an organization to maximize its future success”
Planning
Purpose of strategic planning?
- Org is doing the right thing
- Addresses what business the organization is in
- Provides a framework for more detailed planning
Characteristics of strategic planning?
- Long term
- Includes all aspects of org
- External viewpoint
Purpose of operational planning?
- To ensure that the organization is prepared & performs the immediate tasks/objectives to meet organizational goals and strategy
- To ensure that the organization is doing things right
Chracteristics of operational?
- Short term
- Specific focus on immediate actions to be taken to move the organization forward
- Internal viewpoint
Purpose of business planning?
- To determine the feasibility of a specific business/program
- Used in decision-making about investing in and moving forward
Characterisitc of business planning?
- Short term
- Used in decision-making to start, expand, or terminate a business
Purpose of resource planning?
- To ensure the resources necessary for goals
- Can be comprehensive or focus on a specific type of resource
Chracterisics of resource planning?
- Mid term
- Focused on resources defined in the plan
- Internal viewpoint
Purpose of organizational planning?
- To ensure that an organization is organized to meet future challenges
- Key elements -> reporting relationships, definition of responsibilities, definition of authorities
Charactericts of organizational planning?
- Mid term
- Focused on the structural aspects of the organization
- Internal viewpoint
Purpose of contingency planning?
- To provide fallback option
- Can occur for a specific anticipated situation
Characteristics of contingency planning?
- Short-term to long-term
- Focused on specific situations that may occur
- Internal and external viewpoint
Purpose of emergency planning?
- To address emergencies that may be expected in the workplace
- Implemented to describe what staff at the workplace should do in emergency situations
Characterisitcs of emergency planning?
- Mid term
- Focused on specific situations that may occur
- Internal and external viewpoint
What is strategic planning?
Type of planning that identifies the time periods in which goals are to be achieved
What is the difference between reactive and proactive strategic planning?
Reactive strategic planning: not ideal; occurs in industries that change rapidly (i.e., healthcare)
Proactive strategic planning: enables organization to control its environment
What is the difference between vision and mission statements?
Vision: “what an organization wants to be at some future time point”
* Inspires people to think and motivate them
* Sets a clear goal
Mission: Defines the purpose of the organization
* Provides a statement of the present going ahead into the near future
What are the important elements of a mission statement?
- Target customer
- Core values
- Key products and services
- Benefits experienced by customers
- Desired public image
What is the most important activity in pre-planning?
Determining who will be involved with strategic planning
What is the pre-planning phase?
- assessment of costs and benefits
- Orient the activity to the vision of the org
- Defines aspects:
* Objectives of efforts
* Personnel involved
* Where the planning proccess with occur
* How much time will be provided
What is the planning process?
Time in which ideas are actively generated for the organization (strategizing)
What are the best practices in the planning phase?
- Start with a destination in mind
- establish the starting place on the map
- Determine the different routes or options to get from start to finish
What is a destination?
Vision of the org in the future
How do you identify “where, what, and how the organization is in the present”?
Conduct a situational analysis
Once destination (vision) and starting point (current situation) are established what do you do next?
- Idnetify organization goals (one-two)
- Plot the course from the present to the future and determine SMART objectives
- Goal is linked with specifc strategy
What are SMART goals?
Specific: States exactly what is to be achieved
Measurable: Capable of measurement; can determine if it is achieved
Aggressive/attainable: Should challenge, but should not demand the impossible
Results-oreanted: Should specify a result, not just an activity
Time-bound: Specify a time frame for meeting objectives; deadlines need to be realistic
by the objectives that are essential intermediate endpoints in route to achieving an organizational goal.
Strategy
What defines the present by evaluating internal strength & weaknesses and external opportunities & threats?
Situation analysis
What is SWOT analysis?
S – Strengths
W – Weaknesses
O – Opportunities
T – Threats
What is post-planning?
- Communicate the plan
- Implement planning
- Monitor progress/assessing results
What is the most serious barrier?
lack of endorsement by top executives within an organization
What are barriers to effective planning?
- Failure to commit sufficient time
- Interpersonal issues
- Lack of planning skills
- Failure to plan far enough into the future
- Constantly changing the environment
- Failure to implement due to lack of time or resources
- Failure to monitor progress
- Lack of support from top executives and/or board of directors
What are limitations to planning?
- Planning involves a substantial amount of “guesswork” in the process.
- Plans and predictions are only as good as the data and information that influenced them.
- Planning is NOT a substitute for action.
- Planning is a CONTINUOUS process.
Which types of planning are short term?
operational, business, ~contingency
Which types of planning are mid-term?
resource, organizational, emergency
Which types of planning are long term?
strategic, ~contingency
Which types of planning have an internal viewpoint?
Operational, resource, organizational, contingency, emergency
Which types of planning have an external veiwpoint?
strategic, contingency, emergency
