Stakeholder Management Flashcards
Stakeholders
Any people or organizations whose interests may be positively or negatively impacted by the project or its product as well as anyone who can exert positive or negative influence over the project
Project sponsor Team members Senior management SME Users of the product or service Other departments Vendors Consultants
Identify stakeholders
They are 1st identified during initiation and reassessed throughout the project; any stakeholders missed will likely be found later and will probably request changes which may cause delays
Identifying the people groups or organizations that could impact or be impacted by a section activity or outcome of the project
Stakeholder analysis
Identifying stakeholders and analyzing their impact or influence on the project; you can use the charter records from previous projects and interviewing to gather this information
Stakeholder register
All information about stakeholders is compiled here. Includes stakeholder name, title, supervisor, project role, contact info, major requirements and expectations, impact and influence
Plan stakeholder management
Developing actionable plan to get to know them; how much time to spend with stakeholders and which stakeholders require the most time.
Developing strategies to engage stakeholders throughout the project
Stakeholder management plan
The result of planning for stakeholder management.
Documents existing and desired levels of engagement for stakeholders details about how stakeholders will be involved specifics about how and why various project information will be distributed to stakeholders and guidelines for evaluating how well the plan is meeting their needs
Shouldn’t be shared
The why of the communication plan
Manage stakeholder engagement
Process of communicating and working with stakeholders to meet their needs and expectations
Proactive actions that let the stakeholders know that their input is important and that their needs and concerns are being considered and keep open communication so they can inform the pm of any changes, risks issues or other information
Control stakeholder engagement
Process of monitoring overall project stakeholder relationships and adjusting strategies for engaging stakeholders
Compare actual work to the project management plan, use issue log; provides work performance information and may cause updates to your project plan or documents
Stakeholder involvement in projects
Identify all of them Determine their requirements Determine their expectations Determine their interest Determine their level of influence Plan how you will manage them Plan how you will communicate with them Communicate with them Control communications and stakeholder engagement Manage their expectations influence and engagement
