Scope Management Flashcards

1
Q

Project scope

A

Work the project will do to deliver the product of the project; it encompasses the product scope.

Work performed to deliver a product service or result within the specified features and functions

Example: the orient scope will be a new train terminal that meets these technical specifications plus all the work needed to deliver the train terminal ( planning coordination and management activities )

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2
Q

Product Scope

A

Features and functions that characterize a product of a project; product deliverables with their associated features and functions

Example: on a project to build a new train terminal the product scope is a new train terminal that meets these technical specifications

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3
Q

Scope management process

A

Develop a plan for how you will plan manage and control scope and requirements
Determine requirements
Sort and balance the needs of the stakeholders
Create a WBS to break the scope into smaller pieces
Measure scope performance
Obtain validation that the completed scope of work is acceptable to the customer

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4
Q

Requirements management plan

A

Plan before you do

Describe the methods you intend to use to identify requirements and how you will analyze prioritize and manage and track changes to them

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5
Q

Collect requirements

A

Gathering more detailed input on what’s required and any related assumptions, expectations from all stakeholders

Techniques:
Reviewing historical records
Interviews 
Focus groups 
Facilitated workshops 
Brainstorming 
Nominal group technique 
Multi-criteria decision analysis 
Mind maps 
Affinity diagrams 
Questionnaires and surveys 
Observation
Prototypes 
Benchmarking 
Context diagrams 
Group decision making
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6
Q

Reviewing historical records

A

Indicate what the requirements were on similar projects and help identify relevant processes and expectations

May provide Data about reporting requirements, project management requirements etc

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7
Q

Interviews

A

Expert interviews

Interviews stakeholders to elicit their requirements for a specific element of the product or project work

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8
Q

Focus groups

A

Helps to get a specific set of stakeholders or subject matter experts opinions and requirements for the product or aspect of the project

Selected from a specific demographic group of customers

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9
Q

Facilitated workshops

A

Bring together stakeholders with different perspectives to talk about the product and define requirements

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10
Q

Brainstorming

A

Encourage participants to build on each other’s ideas might be good to include people from different perspectives and backgrounds

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11
Q

Nominal group technique

A

Meeting participants rank the most useful ideas generated during a brainstorming session

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12
Q

Multi-criteria decision analysis

A

Stakeholders quantify requirements using a decision matrix based on factors such as expected risk levels, time estimates and cost / benefit estimates

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13
Q

Mind maps

A

Diagram of idea or notes to help generate classify or record information… Looks like several trees coming out of a core word

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14
Q

Affinity diagrams

A

Ideas generated from other requirements gathering techniques are grouped by similarities and is then given a title

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15
Q

Questionnaire and surveys

A

Used for large groups and questions are asked to elicit requirements from respondents

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16
Q

Observation

A

Involves job shadowing watching a potential user or the product at work and sometimes participating to identify requirements

17
Q

Prototypes

A

Model of the proposed product and presented to stakeholders for feedback

18
Q

Benchmarking

A

Look at what the competitors are doing.. Measuring performance against that of another organization

19
Q

Context diagrams

A

Shows the boundaries of the product scope by highlighting the product and its interfaces with people processes and systems

20
Q

Group decision making

A

Delphi technique - a request for information is sent to experts who participate anonymously

Majority approach - if more than half of the participants support a decision

Dictatorship approach - one person makes the decision

21
Q

Requirements documentation

A

After requirements have been collected and finalized they are documented

22
Q

Balancing stakeholder requirements

A

Making sure the requirements can be met within the project objectives and involves prioritizing requirements and resolving immediate conflicts between them

23
Q

Requirements traceability matrix

A

Helps link requirements to ensure the strategic goals are accomplished and requirement attributes ( ID number, source, status) also need to be documented

24
Q

Define scope

A

What is and what isn’t included in the project and its deliverables; iterative process PM needs to ensure scope meets the schedule and other project restraints before work begins

25
Q

Product analysis

A

Analyze the objectives and description of the product stated by the consumer or sponsor and turn them into tangible deliverables; PM may need to determine and define deliverables as part of the project rather than receiving them

26
Q

Project scope statement

A

Primary output of define scope process

Here is what we will do on the project 
Here is the approved project scope and what is excluded 
Deliverables 
Acceptance criteria
Assumptions and constraints
27
Q

WBS

A

Shows all the scope on the project broken down into manageable deliverables; Allows you to breakdown a project into pieces you can plan organize manage and control

Is a required element in project management
Without it elements may slip through the cracks
Is easier for the project team to look at than a list
Is deliverables oriented and includes nouns rather than actions
Graphical picture of the hierarchy of the project
Should exist for every project
Can be reused for other projects
Does not show dependencies

28
Q

Control account

A

Tool that allows for the aggregation and analysis of work performance data regarding costs schedule and scope

29
Q

Decomposition vs WBS

A

Decomposition is what you are doing and the WBS is the means to do it

30
Q

WBS dictionary

A

Provides a description of the work to be done for each WBS work package and prevents scope creep

31
Q

Scope baseline

A

Is the version of the WBS, WBS dictionary and project scope stamens approved at the end of planning before work begins

32
Q

Validate scope

A

Planned meetings with the customer or sponsor to gain formal acceptance of deliverables during the project monitoring and controlling

Can be done at the end of each project phase
Can be done throughout monitoring and controlling phase
Formal acceptance of deliverables by the customer

33
Q

Control scope

A

Measuring and assessing work performance data against the scope baseline and managing scope baseline changes

34
Q

Scope management plan

A

How the scope will be planned managed and controlled

  • how to achieve scope
  • what tools to use to plan how the project will accomplish scope
  • how to create the WBS
  • what enterprise environmental factors and org process assets come into plan
  • how scope will be managed and controlled
  • how to obtain acceptance of deliverables