Stakeholder Management

Question 1

Primary Project Stakeholder Management Processes

Answer 1

• Identify Stakeholders
• Plan Stakeholder Management
• Manage Stakeholder Engagement
• Control Stakeholder Engagement

Question 2

Stakeholder Analysis

Answer 2

• Technicque of systematically gasthering ans alayzing qualitative and quantitative information to determoine whose interestes should be taken into account throughout the project
• Generally follows steps below:
  
  • identify all potential stakeholders and relevant information
  • analyze the potential impact or support each stakeholder could generate
  • assess how key stakeholders are likely to react

Question 3

Classification Models for Stakeholder Analysis

Answer 3

• Power/Interest Grid
• Power/Influence Grid
• Influence/Impact Grid
• Salience Model

Question 4

Power/Interest Grid

Answer 4

• grouping based on level of authority (power) and concern (influence)

Question 5

Power/Influence Grid

Question 6

Influence/Impact Grid

Answer 6

• Analysis based on active involvement (influence) and ability to effect changes to the execution (impact)

Question 7

Salience Model

Answer 7

• Stakeholder analysis based on power (ability to impose their will), urgency (need for immediate attention), and legitimacy (their involvement is appropriate)

Question 8

Stakeholder Grid Meanings

Answer 8

• Low Power, Low interest: Monitor
• Low Power, High Interest: Keep Informed
• High Power, Low interest: Keep Satisfied
• High Power, High Interest: Manage Closely

Question 9

Stakeholder engagement level

Answer 9

• Unaware: unaware of project and potential impacts
• Resistant: Aware of proejct and potential impacts and resistant to change
• Neutral: Aware of project, yet neither supportive nor resistant
• Supportive: Aware of project and potential impacts and supportive to change
• Leading: Aware of project potential impacts and actively engaged in ensuring the project is a success