Human Resource Management Flashcards
1
Q
Plan Human Resource Management Toos and Techniques
A
- Org Charts and Position Descriptions
- Networking
- Organizational Theory
- Expert Judgment
- Meetings
2
Q
Role
A
- Function assumed by an assigned person
3
Q
Authority
A
- Right to apply project reosurces
4
Q
Responsibility
A
- Assigned duties and work a project team is expected to perform
5
Q
Competency
A
- Skill and capacity requireed to complete assigned activities
6
Q
Tuckman Ladder
5 Stages a Project Team may go through
A
- Forming
- Storming
- Norming
- Performing
- Ajourning
7
Q
Forming
A
- Team meets and learns about the proejct and their formal roles
8
Q
Storming
A
- Team starts to develop plans for completing the work
9
Q
Norming
A
- Begin working together to support the team
10
Q
Performing
A
- Function as a well organized unit
- Work through issues smoothly and effectively
11
Q
Adjourning
A
- Completes the work and moves on
- When staff is released from the project
12
Q
5 General Techniques for Resolving Conflict
A
- Withdraw/Avoid - retreating from the conflict
- Smooth/Accommodate - emphasize areas of agreement rather than not
- Compromise/Reconcile - searching for some satisfaction for all
- Force/Direct - offering only win-lose situations, usually through a power position
- Collaborate/Problem Solve - incorporating mulitple viewpoints
