Stakeholder Management Flashcards
Impact/influence grid (power over interest or power over influence grids)
An impact over influence grid groups and prioritizes stakeholders according to the level that your project impacts them, and the level of influence they have on your project.
Salience model (Stakeholder cube)
Salience model assesses stakeholders by their power, urgency, and legitimacy. Legitimacy may be replaced with proximity. (3D or cube model)
Directions of influence
Classifies stakeholders according to their influence on the project or project team. (Sideward, upward, downward, outward)
Stakeholder engagement assessment matrix
Classifies stakeholders by their current and desired level of engagement and project support. (unaware, resistant, neutral, supportive, leading and current vs. desired states)
Communication styles assessment
Often used with unsupportive stakeholders, this is a technique used to assess their communication styles and identify the preferred communication method, format, and content for them.
Student syndrome
Where people apply themselves only at the last possible moment before a deadline.
Parkinson’s Law
Where work expands to fill the time available for its completion.
BATNA
Best alternative to a negotiated agreement
What is the stakeholder engagement plan?
A document that defines strategies for engaging and communicating with stakeholders to ensure project success.
What is the communications management plan?
a component of the Project Management Plan that defines how project information will be collected, shared, and managed to ensure effective communication with stakeholders.
What is the change log?
A document that tracks and records all change requests, decisions, and their impact on the project.
What is the issue log?
A document that tracks and manages project issues, their status, and resolution.
What is the requirements documentation?
A document that captures all project requirements, ensuring clarity and alignment with stakeholder needs.
What is stakeholder analysis?
A process of identifying and assessing stakeholders to determine their level of influence and interest in the project.
What is document analysis?
A technique used to review existing documents to gather project requirements, insights, and lessons learned.
What is stakeholder mapping?
A technique used to categorize and prioritize stakeholders based on their influence, interest, and impact on the project.
What are directions of influence?
A classification method that identifies how stakeholders influence a project based on their level of authority and relationship with the project team.
What is assessment information?
Major requirements or needs, and the main part the stakeholder is involved in.
What is stakeholder classification?
Internal or external, impact, influence, power, interest, and directions of influence.
What is a change request?
Formal change, requested by any stakeholder, to a baselined project document.
What is the change control board (CCB)?
A formally designated group that reviews and decides on change requests in a project.
What is the requirements management plan?
A document that defines how project requirements will be collected, analyzed, documented, and controlled.
What is the risk management plan?
A document that defines how risks will be identified, analyzed, responded to, and monitored throughout the project.
What is the risk register?
A document that records all identified risks, their impact, likelihood, response strategies, and status.
What is the whole team approach (Agile)
An Agile mindset where the entire team collaborates and shares responsibility for delivering value.
What are small, co-located teams? (Agile)
3-12 people co-located in the same space to take advantage of osmosis.
What are close customers? (Agile)
Customers or end-users who actively collaborate with the Agile team to provide feedback and validate progress.
What is the information radiator (Agile)?
A highly visible display of project information that enhances transparency and team collaboration.
What are subsidiary management plans?
Specialized plans that focus on specific project areas and are part of the overall Project Management Plan.
What is a project baseline?
An approved reference point used to measure project performance against planned scope, schedule, and cost.
What is a scope plan (Agile)?
A flexible, iterative approach to defining and managing project scope in Agile projects.
What is a schedule plan (Agile)?
A flexible, iterative approach to scheduling work based on sprints, increments, and evolving priorities.
What is a cost plan (Agile)?
An iterative, incremental budgeting approach that estimates costs based on fixed time, stable teams, and evolving scope.
What is a stakeholder plan (Agile)?
A dynamic approach to engaging and communicating with stakeholders through continuous feedback and collaboration.
