Staffing and Scheduling Flashcards
Staffing is the process of hiring eligible candidates in the organization or company for specific positions.
Job staffing
[6] Elements with the laboratory that should be addressed.
- Test mix
- House of operation
- Supervision
- Service level
- Service supported
- Productivity levels
It is also referred to as work design or task design. Job design refers to the way that a set of tasks, or an entire job, is organized.
Job design
[2] Job design factor theory (Hezberg’s)
- Hygiene factors
- Motivational factors
Employees of a work environment therefore are motivated and dissatisfied by two sets of factors.
Job design: 2 factor theory of Hezberg’s
These do not contribute to motivation, but their absence can lead dissatisfaction.
(e.g. salary, clean working environment)
Extrinsic factors
These contribute to one’s intrinsic motivation to work in an environment.
(e.g. opportunity for meaningful work, sense of importance)
Motivational factors
[5] Job characteristics model: How to make jobs more motivating
- Skill variety
- Task identity
- Task significance
- Autonomy
- Feedback
The extent to which a job requires a variety of skills to carry out the tasks involved.
[job characteristics model: how to make jobs more motivating]
Skill variety
The degree to which a job requires completing a “whole” piece of work from beginning to end (e.g. building an entire component or resolving a customer’s complaint)
[job characteristics model: how to make jobs more motivating]
Task identity
The extent to which the job has an important impact on the lives of other people.
[job characteristics model: how to make jobs more motivating]
Task significance
The degree to which the job allows an individual to make decisions about the way the work will be carried out.
[job characteristics model: how to make jobs more motivating]
Autonomy
The extent to which a person receives a clear information about performance effectiveness from the work itself.
[job characteristics model: how to make jobs more motivating]
Feedback
It is written narrative that describes the general tasks, other related duties, and responsibilities of a position.
Job desription
It should be competency based and reflect any skills needed.
Job description
