Management of work group Flashcards
Two or more people with common interests, objectives, and continuing interaction.
Group
A group of people with complementary skills who are committed to a common goals, and approach for which they themselves mutually accountable.
Work team
[4] Factors influencing group working
- Group composition
- Group cohesiveness
- Group communications
- Group organization
Group composed of members who share the same motivation can be problematic.
Group composition
Everyone wants to do their own thing.
Task-oriented
Everyone wants to be the boss.
Self-oriented
Too much chatting, not enough work.
Interaction-oriented
An effective group has a balance of all types.
Group composition
This can be difficult to achieve because software engineers are often task-oriented.
Group composition
Interaction-oriented people are very important as they can detect and defuse tensions that arise.
Group composition
[4[ Group development
- Forming
- Storming
- Norming
- Performing
When the group begins to discuss the tasks and orientated towards a work plan.
Forming
Conflicts and tensions emerge when there are different working styles, differing expectations and different work ethics.
Storming
Beginning to develop mutual trust and effective ways or working.
Norming
When effective work patterns are producing the required results.
Performing
Reducing tensions and building a team spirit.
Harmonizing
Listening to others.
Problem solving
