Staff Management 1 Flashcards

1
Q

Staff Management 1 - Employment Relations Act 2000

Section 4 - Parties to employment relationship, must deal with each other in good faith. What other two things must they NOT do - ss1 (b) (i) & (ii) ?

A

Must not, whether directly or indirectly do anything
* to mislead or deceive each other; OR
* that is likely to mislead or deceive each other

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2
Q

Staff Management 1 - Employment Relations Act 2000

Explain the duty of “good faith” as defined in Section 4, ss.1A (a) (b) & (c) ?

A
  • Wider in scope than implied mutual obligation of trust and confidence; AND
  • Parties must be active and constructive in establishing and maintaining ER, as well as responsive and communicative; AND
  • Requires employer who’s proposing to make decision that will, or likely to have adverse effect on continuing their job, to provide them with:
    1. * Access to information about the decision; AND
    2. * An opportunity to comment on info, before decision is made
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3
Q

Staff Management 1 - Employment Relations Act 2000

Explain the three reasons when the duty of “good faith” does NOT require an Employer to provide access to confidential information as defined in Section 4, ss.1B (a) (b) & (c) ?

A

NOT required to provide confidential information:
* that’s about an individual other than the affected employee, if providing info would involve unwarranted disclosure of that persons affairs
* if subject to statutory requirement to maintain confidentiality
* where necessary for any other reason, to maintain confidentiality of the info (ie: to avoid unreasonable prejudice to Employer’s commercial position

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4
Q

Staff Management 1 - Employment Relations Act 2000

To avoid doubt about not providing information under ss.1B due to confidentiality etc., it does not affect an employers obligation under which two Act’s; AND
An employer must not refuse to provide info/documentation under ( 1A(c) ) merely because of what reason ?

A
  • Official Infomation Act
  • Privacy Act
  • Merely because information contained in a document contains some confidential information
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5
Q

Staff Management 1 - Employment Relations Act 2000

Confidential Information means what under ss(1B) and (1C) ?

A

Means information that is *provided in circumstances *where there is a mutual understanding (whether express or implied) of secrecy.

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6
Q

Staff Management 1 - Employment Relations Act 2000

Employment relationships are those between - who ?

A
  • Employer = Employee
  • Union = Employer
  • Union = Member of Union
  • Union = Another Union (bargaining for same Collective)
  • Union = Another Union (parties to same Collective)
  • Union = Member of another Union (bargaining for same collective)
  • Union = Member of another Union (parties to same Collective)
  • Employer = Another Employer (bargaining for same Collective)
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7
Q

Staff Management 1 - Employment Relations Act 2000

Section 4, ss(3) states that … ss(1) does not prevent a party to an ER communicating to another person - what ?

A

A** statement of fact** OR of opinion, that is reasonably held about an employer’s business or a union’s affairs.

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8
Q

Staff Management 1 - Employment Relations Act 2000

ss(4) states … The duty of good faith in ss(1), applies to the following ten matters - what are they ?

A
  • Bargaining for a collective agreement (or variation)
  • Matters arising from collective agreements while agreement in force
  • Bargaining for an individual employment agreement (or variation)
  • Matters arising under individual employment agreement while agreement in force;
  • Consultation between employer and employees, including any union reps about employees collective employment interests, OR effect on employees of changes to employers business;
  • Proposal by employer that might impact employees, including contracting out work or sell or transfer all or part of employers business;
  • Making employees redundant;
  • Access to workplace by a rep of a union;
  • Comms between union and employer relating to any secret ballots held for the purpose of bargaining for collective agreement
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9
Q

Staff Management 1 - Employment Relations Act 2000

Under Section 4, ss(6), when is it a breach of ss(1) for an employer to advise or induce an employee

A

If the employer induces or advises the employee to:
* Not be involved in bargaining for the collective agreement; OR
* Not to be covered by the collective agreement

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10
Q

Staff Management 1 - Code of Conduct

Who does the Code apply to and when?

A

Anyone employed by NZ Police, includes permanent, temporary, casual, contractors, consultants, volunteers, staff from other agencies we partner with and other groups “we have advised” this Code applies to.

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11
Q

Staff Management 1 - Code of Conduct

**Conflicts of Interest **- Perception is just as damaging as an actual conflict. What must we do in order to avoid these situations AND if a COI exists, what should we do about it ?

A

We must not use our influence, role or position for personal advantage or the advantage of others we associate with.

We must raise COI’s with our Manager, or as soon as we see there is a potential for a problem

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12
Q

Staff Management 1 - Code of Conduct

What matters must you notify your manager about, which may be in breach of Police Values ?

A
  • Any charges
  • Respondent of Protection Order
  • Any Infringement for EBA or Drug Impaired Driving
  • Suspension of D/L
  • Speed notice in excess of 40kmph
  • Charges or Infringement has potential to lose licence

Failure to notify may result in disciplinary action

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13
Q

Staff Management 1 - Code of Conduct

Define Misconduct under the Code ?

A

Behaviour or actions that breach this Code or Police policies. May not justify dismissal, but may result in disciplinary action and consider how harm can be restored.

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14
Q

Staff Management 1 - Code of Conduct

Defince Serious Misconduct under the Code ?

A

Behaviour or actions that breach Code, Police policies and employment agreements AND seriously damage Trust & Confidence Police has in you. May justify Dismissal

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15
Q

Staff Management 1 - Code of Conduct

When considering whether there is a breach of the Code and the Seriousness, what factors may be considered ?

A
  • Nature and Circumstances
  • Intent - did they knowingly make decisions or act out of line with Code, Values and Policy
  • Your position, duties, responsibility
  • Your ability to fulfil duties and relationships
  • Impact on Trust and Confidence Police has in you
  • How similar behaviour previously been treated
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16
Q

Staff Management 1 - FEO applications

Flexible employment options - What is the process and key points for applying for FEO ?

A
  • FEO default is set to “yes” - instead of “why should a role be flexible” it asks, “Why Not”
  • Applications can only be declined by DC or National Manager/Director - Managers can only approve or make recommendation for declining
  • Applications should be submitted through MyPolice and then discussed with their Manager, as to how to make it work
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17
Q

Staff Management 1 - FEO applications

Why are FEO options important for Police as an organisation?

A
  • NZ Police commited to offering best working environment
  • Enables High performance
  • Attracting and retaining top talent
  • Access broader talent pool
  • Increased productivity
  • Reducing the gender pay-gap - FEO will be flexible by default for all agencies and not undermine career progression (as stated in Govt. Gender Pay Gap Action Plan 2018-2020)
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18
Q

Staff Management 1 - FEO applications

What are some of the most common FEO working arrangment options?

A
  • Flexible start and finish times
  • Reduced hours
  • Condensed hours
  • Reduced days
  • Varied roster
  • Working from different locations
  • Job Sharing with another person
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19
Q

Staff Management 1 - FEO applications

How do you lead FEO as a topic in Police ?

A
  • Talk about FEO with your team
  • FEO on the agenda at leadership discussion
  • Educate
  • Advocate - celebrate success stories
  • Challenge others with negative views
  • Role Model
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20
Q

Staff Management 1 - FEO applications

How long do you have to consider and respond to an FEO application (as per Employment Relations Act) ?

A
  • Within 1 month
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21
Q

Staff Management 1 - FEO applications

Name 6 grounds for recommending a declination of an FEO application ?

A
  • Interferes with ability to reorgainise work among staff
  • Impacts negatively on abiity to meet customer demand
  • No option to recruit additional staff
  • Not enough work during proposed hours
  • Planned structural changes pending
  • Additional costs are too high

(Therefore proposed FEO would be inconsistent with their collective employment agreement)

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22
Q

Staff Management 1 - Enhancing Employee Performance Policy

What are the Principles governing this policy ?

A
  • Resolving any barriers
  • Acknowledging good work
  • Informal “people focused” conversations (will resolve most issues)
  • Intergrity is important (leave mana intact)
  • Expected performance standards (regular open conversations)
  • Alignment with Police CoC
  • Proactive Management ( to minimise risk on team and Police)
  • Early Interventions - (rather than disciplinary)
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23
Q

Staff Management 1 - Enhancing Employee Performance Policy

Managers and Employees engage in regular performance and development conversations as outlined in which Framework in PHPF ?

A

Framework 5 - Performance Management Framework

24
Q

Staff Management 1 - Enhancing Employee Performance Policy

After informal discussions, If a staff members performance fails to reach an expected or agreed standard, what other department could be considered to provide assistance ?

A

The Safer People team (and/or) H.R.

25
Q

Staff Management 1 - Enhancing Employee Performance Policy

If performance of a staff member fails to reach an expected standard and a PIP is introduced, it is desirable to get advice from whom and is recommended that who should be informed ?

A
  • Advice - Human Resources Dept.
  • Inform - Director / District Commander
26
Q

Staff Management 1 - Enhancing Employee Performance Policy

Our SPT’s (Strategic Performance Templates) are agreements for our teams about what - in conjunction with LPS (Level Purpose Statement, Values and Code ?

A

The outcomes required from each position in the organisation & outlines the standard we need to meet in our positions and our technical capability.

27
Q

Staff Management 1 - Enhancing Employee Performance Policy

What are the Steps involved in formalising a PIP ?

A
  1. Initiate the PIP - (propose the idea)
  2. Meet employee to discuss formulating PIP (record outcome)
  3. Finalising the PIP (providing support, timeframes, agreed outcomes, likely consequences)
  4. First formal review meeting
  5. Confirmatiion of Outcome (ie: Completed, some improvement, None or insufficient improvement)
  6. Additional Steps and Final PIP’s
28
Q

Staff Management 1 - Enhancing Employee Performance Policy

During the process of a PIP, being from the start right through to its conclusion, what is the focus

A

Should continue to be on Performance Improvement

29
Q

Staff Management 1 - Enhancing Employee Performance Policy

In cases of PIP’s with no improvement, who should be contacted for advice, before disciplinary process is potentially begun?

A
  • HR Advisor
  • Employment Relations
30
Q

SM 1 - Employee resolutions and disciplinary policy and guidelines

What are the 5 main Guiding Principles under our Employment relations and Disciplinary Policy ?

A
  • People-centric - treated with respect & aroha, offered support
  • Trusted - shift from prescriptive rules-based to principles-based and core values. Being fair, transparent, timely and consistent with good faith obligations.
  • Responsive - matters dealt with quickly and proportionately
  • Safe - provide safe healthy work environment, supported raising concerns, confidentiality.
  • Accountable - for our behaviour, own our mistakes and learn from them.
31
Q

SM 1 - Employee resolutions and disciplinary policy and guidelines

Te Ohu Manawanui - Employment Relations Team sits under which Executive Work group

A

Leadership and Capability

32
Q

SM 1 - Employee resolutions and disciplinary policy and guidelines

What are T.O.M. responsible for?

A

Managing and resolving conduct-related matters

33
Q

SM 1 - Employee resolutions and disciplinary policy and guidelines

What does the T.O.M. team comprise of (ie: their roles)?

A
  • Employment Resolutions Specialists
  • Employment Resolutions Investigators
  • Leadership team that overseas the above teams
34
Q

SM 1 - Employee resolutions and disciplinary policy and guidelines

Confidentiality - there are two types of notifiers, name and briefly explain both.

A
  • Anonymous Notifiers - Police do not know identity of person
  • Confidential notifiers - Police know identity, however identity not disclosed.

(Usually it will be necessary to disclose identity, but rare cases may be justified withholding identity)

35
Q

SM 1 - Employee resolutions and disciplinary policy and guidelines

The IPCA oversees complaints made about Police officers. Do the IPCA have to keep **officers identities confidential **?

A

Yes, IPCA are bound by the Privacy Act 2020 and the Privacy principles when releasing information or commenting publicly.

36
Q

SM 1 - Employee resolutions and disciplinary policy and guidelines

Who can represent employees during an employment or disciplinary process?

A
  • NZ Police Association
  • NZ Police Leaders Guild
  • Employment Lawyer or Advocate
37
Q

SM 1 - Employee resolutions and disciplinary policy and guidelines

In some cases you may want to discuss concerns with an external agency. Besides the Police Association and Guild, what other external agencies can you discuss concerns about unacceptable behaviour at work ?

A
  • Public Service Association
  • IPCA
  • Worksafe NZ
  • Employment Mediation Services - MBIE
  • Employment Relations Authority
  • Public Service Commission
  • Netsafe
38
Q

SM 1 - Employee resolutions and disciplinary policy and guidelines

What are the “6 key stages” of a discilplinary process ?

A
  • Receive notification; T.O.M. - E.R.S. / PPCM manage or if Low-level, may be managed by Employees Manager
  • Perform Initial Assessment; assess whether meets threshold for N.A.T. (National Assessment Team) or IPCA OR whether further info required
  • Perform Case Assessment; if concerns about behaviour, matter referred to NAT - purpose is to determine whether breach of Code, Values, Police policies, Employment agreement OR the Law.
  • Recommend Pathway; NAT panel to assess whether Employment or Criminal AND
  • Where further info required for Case Assessment (Info request, Prelim investigation, incident investigation)
  • Where enough info, recommend most appropriate employment process (NFA, early resolution, Alternative, Disciplinary or Employment investigation)
  • Where potential Criminality - Dual or Criminal Investigation
  • Implement Pathway; includes Making the Decision; Outcomes; Moving Forward
  • Close Case; after final decision made, a record will be retained by
39
Q

SM 1 - Employee resolutions and disciplinary policy and guidelines

What are some of the potential “Outcomes” from an employment process ?

A
  • Warning / Final warning
  • Dismissal
    OR
  • Performance Management
  • Restorative practice process
  • Training
  • Mentoring
  • Counselling
  • Learning or Values conversations
40
Q

SM 1 - Effective Employment Relationships Policy

Kia Tu is the Police approach to preventing and addressing what behaviour at work ?

A
  • Bullying
  • Harrassment
  • Discrimination
  • Other unacceptable behaviour at work
41
Q

SM 1 - Effective Employment Relationships Policy

Kia Tu - Bullying is repeated and unreasonable behaviour that can lead to physical or psychological harm … what is NOT bullying (three things) ?

A
  • A one-off instance of rudeness
  • Reasonable Performance Management
  • Directions from a Supervisor
42
Q

SM 1 - Effective Employment Relationships Policy

Kia Tu - Harrassment takes place when someone engages in behaviour that is directed at another person, which explicitly or implicitly - does what to them ?

A
  • Intimidates
  • Humiliates
  • Causes them to fear for their safety
43
Q

SM 1 - Effective Employment Relationships Policy

Kia Tu - Sexual Harrassment is any unwelcome or offensive behaviour that is - what ?

A
  • Repeated; OR
  • Serious enough to have harmful effect; OR
  • Contains an Implied or Overt promise of preferential treatment; OR
  • Implied or Overt threat of detrimental treatment
44
Q

SM 1 - Effective Employment Relationships Policy

Kia Tu means what ?

A
  • Standing for what is right
  • Taking a stand for others
  • Doing the right thing
45
Q

SM 1 - Effective Employment Relationships Policy

Kia Tu aims to do what ?

A
  • Identify unacceptable behaviour
  • Raise concerns of unacceptable behaviour
  • Seek support and advice
  • Resolve concerns
46
Q

SM 1 - Effective Employment Relationships Policy

The Kia Tu policy does not apply to who ?

A
  • Independent contractors, except where employment relationship problems arise due to actions of contractor
  • Matters subject to claim under Human Rights Act 1993 AND processes associated with that Act
47
Q

SM 1 - Effective Employment Relationships Policy

Definitions - Meaning of “Dispute” ?

A

Disagreement about interpretation, application or operation of employment agreement

48
Q

SM 1 - Effective Employment Relationships Policy

Definitions - Meaning of “Employment Relationship problem” ?

A

Includes;
* Personal grievance
* Dispute
* any other problem
… relating to employment agreement

NOTE: Does NOT include problem with setting new terms or conditions of employment

49
Q

SM 1 - Effective Employment Relationships Policy

Definitions - Meaning of “Personal Grievance” ?

A

Any grievance by employee against Police claiming they have been;
* Unjustifiably dismissed
* Disadvantaged by some unjustifiable action by Police
* Discriminated against in their employment
* Sexually or Racially harrassed
* Subjected to duress relating to Membership or Non-Membership of Union

50
Q

SM 1 - Effective Employment Relationships Policy

After working through the Employment Relationship problem process, if a matter is NOT resolved at Mediation, either party may seek resolution through a more formal process ie: with whom ?

A
  • Employment Relations Authority; OR
  • Human Rights Commission
51
Q

SM 1 - Effective Employment Relationships Policy

A personal grievance must be raised within how many days ?

A

90 days from:
* When incident occurred; OR
* The date employee became aware of it
… whichever is the latter

52
Q

SM 1 - Effective Employment Relationships Policy

When a PG is raised by an employee, the Manager sends notification of the PG along with relevant details to whom ?

A

Human Resources Advisor

53
Q

SM 1 - Effective Employment Relationships Policy

If an employment issue (ie:PG), has not been resolved, either party may make a request for independent mediation OR … what department ?

A

MBIE - Ministry for Business Innovation and Employment

54
Q

SM 1 - Effective Employment Relationships Policy

If an employee lodges a statement of problem with the ERA, they will investigate and usually refer parties to mediation to resolve. If a hearing proceeds the ERA’s decision in final and binding, unless it is appealed - where ?

A

In the Employment Court

55
Q

SM 1 - Effective Employment Relationships Policy

There are 4 ways to respond to unacceptable behaviour - what are they ?

A
  • Address it yourself (low-level, one off’s)
  • Address it with Support (Informal)
  • Address it with a Manager (may be more formal process)
  • Report it confidentially (more serious, formal process, independent triage panel)