SOP Exam Flashcards
What zones to CC2, CC3 & CC4 Stand in?
CC2 - Zone 1 (1-10)
CC3 - Zone 2 (11-20)
CC4 - Zone 3 (21- Last Row)
Where should crew stand for boarding?
CC1 - L1
CC2 - Boarding Gate
CC3 - Overwing Exits
CC4 - L2
What would you say as CC3 after the “Cabin Crew Arm Doors” PA after boarding?
(name), Left 2, Door/s armed, Exits briefed/ Not yet briefed.
What helps the CM prepare for the Day?
Precision Timing Schedule
What is the first thing you do when you board & before pre-flight checks?
Check Crew Harness
What are the 3 things we check on a boarding pass?
Correct flight number
Correct date
Correct destination
What is the minimum Crew on board?
3
What would you ensure during equipment checks?
In correct location
Of the Correct quantity
& Serviceable
What is the Chain of Command?
- Pilot in Command
- 2nd captain – if carried as part of operating crew;
3.The designated Pilot on Watch – if carried as part of the operating crew; - FO
- SO
- CM/CSM
- Cabin Crew
What is the compliance before sign on?
- Checked emails;
- Read all current CCONs (Cabin Crew Operations Notices);
- Read company notice boards and internal memos;
- Familiarised themselves with Company Publications and Communications;
- Ensure all OM11 and OM12 updates have been read.
What does BAD COLD stand for?
Brace
ABP’s
Drills
Commands
Operation of Exits
Location of Equipment
Disability and Special Needs Passengers
What is the Anticipated Turbulence PA?
“All passengers and crew be seated and fasten seatbelts”
What is the Unanticipated Server Turbulence PA?
“All passengers and crew be seated and fasten seatbelts IMMEDIATELY”
Once the aircraft is landed and door is disarmed, what are the 3 things to do before the thumbs up to ground staff?
Checking:
- Checking that the Door is disarmed
- Check outside conditions
- The cabin pressure warning light is not flashing red
What is the Cabin Crew Briefing Structure?
Welcome
Allocate
Key Points
Emergency/ Safety Focus
Upselling
Prepare for flight
How long are the intervals for the controlled rest period?
They should not exceed 45 mins
How many times will ground staff knock at the door?
Twice
Door Disarming Callback?
(Name), (Door Number), Door/s (Armed/Disarmed)
What PA is made before landing?
“Cabin Crew, Prepare the Cabin for Landing”
CM/CSM will initiate an ALL stations call (approx 1min after Safety Demo) What is the callback?
(Name), (Door Number), Cabin (Secure/ Not Secure) for takeoff
What are the requirements when refuelling?
*The ‘Fasten Seat Belt’ sign is switched off; and/or
* PA is made to passengers informing them that refuelling is taking place;
* Fasten Seat Belt signs are off;
* A320/A321 – No Smoking signs are on;
* Seat belts are unfastened;
* Emergency lighting is armed;
* Ensure that aisles and exits are unobstructed;
* Supervise passengers during refuelling;
* Be prepared for any necessary evacuation of the aircraft;
What are the requirements for emergency exit row seating?
- Be willing to assist in an emergency;
- Be able to understand or speak English, understand and comply with instructions given in the briefing and by crew in an emergency;
- Be uninjured and in good physical condition, and be able to reach, open and move quickly through an exit in an emergency;
- Not be under 15 years of age;
- Not have an infant on lap;
- Not require an extension seat belt;
- Not be a deportees or a prisoner in custody (including their escort);
- Not be travelling with someone who requires their assistance in an emergency;
Who conducts the briefing at the overwing exits?
CC3
How many times can we contact the Flight Deck during the Safety-Related Issues Only Phase?
Only once
