Social Interaction

Question 1

Goffman’s dramaturgical approach

Answer 1

Theory of impression management; front stage self presents an image he wants others to see. Back stage self is unobserved and acts in ways incongruous with public image.

Question 2

statuses

Answer 2

hierarchical positions in society that are used to classify individuals

Question 3

name 3 types of statuses

Answer 3

achieved, ascribed, master

Question 4

ascribed status

Answer 4

given involuntarily, due to factors such as race, ethnicity, gender, family background

Question 5

achieved status

Answer 5

gained as a result of one’s efforts or choices

Question 6

master status

Answer 6

the status by which a person is most identified - typically the most important status the individual holds

Question 7

self-presentation, impression management

Answer 7

the process of displaying oneself to society through culturally accepted behaviors

Question 8

social construction model

Answer 8

assumes there is no biological basis for emotions. instead, emotions are based on experiences and the situational context alone

Question 9

basic model of emotional expression

Answer 9

est. by Darwin. emotional expression involves a number of components: facial expressions, behaviors, postures, vocal changes, physiological changes. expression is consistent with theories on evolution and should be similar across cultures.

Question 10

appraisal model

Answer 10

assumes there are biologically predetermined expressions once an emotion is experienced, but there is a cognitive antecedent to emotional expression

Question 11

name the 3 primary models that describe individual emotion

Answer 11

Cannon-Bard, James-Lange, Schachter-Singer

Question 12

display rules

Answer 12

cultural expectations of emotional display; governs what emotions can be expressed and to what degree

Question 13

cultural syndrome

Answer 13

a shared set of beliefs, attitudes, norms, values, and behaviors among members of the same culture that are organized around a central theme. eg individualistic vs collective cultural syndromes

Question 14

impression management

Answer 14

our attempts to influence how others perceive us

Question 15

describe the “three selves”

Answer 15

authentic self - who we actually are
ideal self - who we want to be
tactical self - who we market ourselves to be when we adhere to others’ expectations

Question 16

name 5 impression management strategies

Answer 16

self-disclosure, managing appearances, ingratiation, aligning actions, alter-casting

Question 17

self-disclosure

Answer 17

giving information about oneself to establish an identity

Question 18

managing appearances

Answer 18

using props, appearance, emotional expression, or associations to create a positive image

Question 19

ingratiation

Answer 19

using flattery or conforming to expectations to win someone over

Question 20

aligning actions

Answer 20

making questionable behavior acceptable through excuses

Question 21

alter-casting

Answer 21

imposing an identity onto another person

Question 22

verbal communication

Answer 22

transmission of info via the use of words, whether spoken, written, or signed

Question 23

nonverbal communication

Answer 23

transmission of info - intentionally or unintentionally - without words