Social Influence Flashcards

1
Q

I need to know what social infleunce is and how it affects our behaviour.

A

Social infleunce is a branch of social psychology which is all about the ways in which people affect each other, how they interact and influence each others behaviour.

As social creatures human beings are able to influence each other’s behaviour and social influence means that people change their behaviour/attitudes/beliefs to fit the situations they are in and depending on the people they are with

For example we might act differently around our parents than with our friends

Majority influences minority

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2
Q

I need to know what conformity is and the different types classified by research

A

Conformity also called Majority influence is when an individual’s behaviours/beliefs are influenced by a larger or dominant group (the majority)

Conformity is defined as yielding to group pressure.

Conformity is said to be a negative force when it reduces a person’s independence and results in harmful outcomes. An example might be…

In general, conformity is thought to have positive outcomes, helping society to function smoothly and predictably. Because much of human activity occurs in social groups, there is a need for individuals to agree so that groups are able to form and operate efficiently. By conforming, we can make it easier to get along with each other. Compare conformity to constantly challenging the beliefs of the majority - nothing would get done if people can’t agree!

Research by Kelman (1958) identified 3 types of conformity: compliance, identification and internalisation that each vary in terms of their level of depth, the reason behind the conformity, and the outcomes. Each type of conformity affects our belief systems in different ways

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3
Q

I need to know the different types of conformity starting with compliance

A

Compliance is defined as: publicly but not privately going along with majority infleunce to gain approval

Compliance is public but not private acceptance and is regarded as the shallowest/weakest type of conformity because a person changes their behaviour/opinions in order to go along with the majority even if they disagree.

Compliance is motivated by the desire to fit in/gain approval or to avoid ridicule/disapproval. In other words - we want to be liked!

It is a temporary type of conformity because we only show compliance in the presence of the group.

A popular example, is laughing at a joke you don’t understand or find offensive so that you don’t seem like the odd one out. Another might be pretending to be interested in the same sports team as your friends even if you don’t like that team or even sports in general.

“popular opinion” “going along to get along”

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4
Q

I need to know the different types of conformity ending with identification

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5
Q

I need to know the different types of conformity moving onto internalisation

A
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6
Q

I need to know the different reasons research has proposed for why we conform

A

There have been 3 reasons proposed by research for why we conform:

Informational social influence (ISI) and Normative social infleunce (NSI) were outlined by Deutsch & Gerard (1955).

With informational social influence individuals yield to majoirty influence in order to be correct. This was demonstrated by Jenness’ (1932) study

With normative social influence individuals yield to majoirty influence to be accpeted/avoid rejection. This was demonstrated in Asch’s (1955) study

Cognitive dissonace was outlined by Festinger (1957) as another explanantion of conformist behaviour, where conformist behaviour reduces the unpleasant feelings created by simultaneously holding two contradictory cognitions

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7
Q

I need to understand what is meant by informational social influence, what it means as an explanation for why we conform and research done into it

A

Informational social influence

Deutsch & Gerard 1955

Humans have a need to be correct/have confidence that their ideas/beliefs/behaviours are correct; gives us a sense of control

So, we are motivated to conform to the ideas of the group because we want to be right. We look to others for the right answer and then conform to that.

Research evidence by SHERIFF 1935

first major study into conformity

Sheriff used the autokinetic effect: a visual illusion that involved a light in a dark room that appeared to move but was really stationary. P’s were asked to guess how far the light moved. Guesses were made privately at first then Sheriff placed P’s in groups of 3. 1 P had a widely different guess from the other 2 who had similar guesses. He asked P’s again how far/not fast the light was moving. What Sheriff found was that the P with the widely different guess changed their answer to conform to the answers of the other two P’s. Sherif concluded that this was evidence of conformity, that conformity is a tendency. Especially in an ambiguous situation where the answer is unclear, we adopt the gorup norm rather than form independent judgements.

Evaluation

  • Asch aruged that that the ambiguity of the situation made it hard to tell if people actually conformed or not. He challenged the validity of the experiment. How can people conform if there is no right answer?
  • All male sample
  • Only 3 in a group
  • Lab experiment

makes it artificial but easily replicated

there is a lack of mundane realism thus ecological validity

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8
Q

I need to understand what is meant by normative social influence and how it relates to comformity

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9
Q

I need to understand what is meant by cognitive dissonance and how it relates to conformity

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10
Q

I need to know what variables affect conformity

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Variables affecting conformity were researched by Asch (1956) and other researchers. These variables can be split into 2 groups of: situational factors and individual factors.

Situational factors:

  • group size Asch (1956)
  • unanimity/non-conforming role models Asch (1956)
  • task difficulty Asch (1956)
  • public/private answers
  • era Perrin & Spencer (1980)

Individual factors:

  • confidence/expertise Furman & Duke (1988)
  • gender Eagly et al. (1981)
  • culture Smith & bond (1993)
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11
Q

I need to understand conformity to social roles and Zimbardo’s research

A

When we conform to social roles we are conforming to the roles we play as members of a social group.

For example being at a funeral requires behaving in a way that is very different to behaving at a club

Social roles are the parts indivuals play as part of social groups, which meet the expectations of that situation. Each role requires a set of behaviours that changes from situation to situation, so they are known as situational norms. We learn these behaviours through experience.

Zimbardo (1973) found that individuals conform readily to the social roles demanded of a situation in his prison simulation study

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12
Q

Aims of Zimbardo et al. (1974)

A

to investigate how readily participants would conform to roles in a simulated prison environment

to test the ‘dispositional’ over ‘situational’ hypothesis of human behaviour

which said that prison violence was either due to the personalities of criminals and prison officers or the environments inside prisons

dispositional: personality of guards and prisoners/naturally sadistic people

OR

situational: the brutal conditions of prison environments results in violence

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13
Q

Outline the procedure and findings of Zimbardo et al. (1974)

A

Procedure:

The study involved a volunteer sample of 24 male participants who were randomly allocated the roles of guard or prisoner

The basement of Stanford University’s psychology department was converted to a simulated prison

Prisoners were arrested from their homes unexpectedly, stripped, deloused, locked in cells, given smocks to wear and referred to by numbers instead of names

Guards were given uniforms, sticks and reflective glasses and given the instructions to keep the prisoners under control

Findings:

The experiment was meant to last 2 weeks – cancelled after 6 days, as participants conformed to their social roles quickly.

The guards:

  • became more sadistic
  • taunted prisoners
  • gave them meaningless and demeaning tasks

The prisoners:

  • became apathetic + submissive – did not stand up for themselves
  • some sided with the guards
  • Deindividuation - referred to each other by number
  • after 36 hours – 1 prisoner released – fits of crying and rage
  • 1 prisoner developed nervous rash

Conclusions:

situational hypothesis favoured over dispositional– it was the environment and conditions of the mock prison and social roles that resulted in the uncharacteristic behaviour of the participants

guards and prisoners showed behaviour from media (prison films) and models of social power

individuals conform to theroles demanded of in a situation

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14
Q

Evaluate Zimbardo et al. (1974)

A

students selected by Zimbardo

physically healthy, no abnormalities, checked that they had no criminal record or psychiatric background suggesting that any behaviour displayed was uncharacteristic and due to conformity to social roles

low ecological validity

mock prison not real/couldn’t be totally realistic

didn’t include homosexuality, racism, beatings, threats to life

hard to generalise to other settings

demand characteristics

However

mock prison tried to look as real as possible

P’s also arrested to increase realism

tightly controlled variables, i.e. random allocation

evidence that P’s believed they were in prison

prisoners referring to themselves as their numbers; became apathetic; 90% of conversation was about prison life; prisoners and guards continued their behaviour even when not being observed; the guards were always on time and some worked over time

low population validity

participants were white/male/university students

hard to generalise to other populations

no females

deception and lack of informed consent

necessary to maintain realism and internal validity; Zimbardo et al. only given full approval from police a few minutes before the PAR gave their consent

right to withdraw

wasn’t properly established, participants were told they couldn’t leave; Zimbardo accused of losing perception

protection from harm

physical, mental and psychological harm; even Zimbardo expressed regrets that he did not stop the experiment earlier

however

Attempts to protect P’s - guards not allowed to use physical violence

The experiment was abandoned when it became apparent that it was causing extreme distress

Zimbardo did not anticipate the extreme response

Group and individual debriefing sessions were conducted several weeks later, several months later and then at yearly intervals

Cost-benefit analysis – Zimbardo strongly argues that the benefits of the study (better understanding of human behaviour that can lead to improvements in prisons) should balance out the costs (distress to P’s)

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15
Q

There are several differences between conformity and obedience

A

With obedience:

  • there is a direct request to change our behaviour
  • the request usually comes from just one person
  • the person influencing us is of a higher status, i.e. they have authority/power
  • the person infleuncing us does not necessarily act the way we do, e.g. a teacher can tell you to keep quiet but they can continue to speak, your mother can tell you to clean your room while her own is very messy, teachers can tell you not to wear makeup or chew gum in school while they do all these things themselves
  • obeying is usually seen as a positive thing and we don’t mind admitting to it because don’t see ourselves as responsilible for the consequences - the authority figure is

With conformity:

  • we change our behaviour by choice and although there is no direct request
  • it could be argued that there is a subliminal request because we feel pressured to change but we are not asked to
  • the subliminal request comes from group pressure, from a larger group
  • the people we conform to usuallly have equal status to us
  • we conform to act the same way as everyone else and so we aren’t left out
  • conforming is usally seen as negative but can be positive. On the one hand it tells us what to do but we are sually embarassed to admit we’ve been influenced
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16
Q

I need to be able to define obedience

A

Obedience is defined as: complying with the demands of an authority figure

It is generally seen as a positive thing to obey authority. Society vlaues obedience because it would not operate in an effective way unless rules and laws are obeyed and people in authority are acknowledged as having the right to give orders.

However, obedience can also have negative outcomes (same as conformity), such as blind obedience to a powerful dictator such as Hitler. During WWII some German citizens unquestionably followed the orders that brought about the mass killing of millions of people (Jews, gypsies, disabled) / the Holocaust

17
Q

I need to be outline the different explanations for obedience that were investigated by Milgram and other researchers

A

There are several explanations for why people obey

  • the agentic state Milgram (1974)
  • legitmate authority Milgram (1963)
  • dehumanisation Milgram (1963) and historical events
  • gradual commitment
  • buffers
18
Q

I need to understand that there is a dispositional explanation for obedience

A

The Authoritarian Personality as an explanation for obedience was first proposed by Fromm (1941)

19
Q

I need to understand that there are situational variables that affect obedience as investigated by Milgram

A

Milgram also investigated several situational factors that affect obedience by doing variations of his original study. These factors have to do with the features of the environment that increase or decrease obedience. (Other researchers have also contriubted.)

  • proximity Milgram (1974)
  • location Milgram (1974)
  • uniform Bickman (1974)
20
Q

What is minority influence?

A

Minority influence is when a minority (a small group of people or just one person) is able to influence the behaviour’s/beliefs of a larger group of people

Minority influence involves rejecting previous norms and adopting new ones

21
Q

I also need to know the explanations provided by research as to why people resist social influence

A

Social support helps us resist social influence as it gives us greater confidence to break away from the views of the majority and to follow our own views

Asch (1956)

Milgram (1974)

Locus of control looks at how personality characteristics affect whether a person will resisit social influence or not and the Locus of Control was proposed by Rotter (1966)

More recent research has been done to provide further explanations for resisiting social influence

Reactance proposed by Hamilton (2005)

Ironic deviance proposed by Conway & Schaller (2005)

Status proposed by Richardson (2009)

22
Q

I need to understand the role of social influence processes in social change

A
23
Q

I also need to know the explanations provided by research as to why people resist obedience

A

Systematic processing

Morality

Personality

24
Q

I need to know the behavioural styles a minority group needs to adopt in order to be persuasive as investigated by Moscovici

A

Moscovici in his () study outlined 3 crucial behavioural styles minorities need to adopt in order to

25
Q

I also need to understand what is meant by social change

A

Social change can be defined as: the process by which society changes its beliefs, attitudes and behaviour to create new social norms (expected ways of behaviour and thinking)

Social change is when a whole entire society adopts new beliefs or attitudes that then become widely accepted as the norm.

One example would be the attitudes we have as a society today towards homosexuality. Homosexuality has become part of the norm and is acceptable behaviour to have, we no longer view people with this behavioural variation as abnormal. Another example would be equal rights for women. The Women’s Suffergette fought for a woman’s right to vote and for female independence.

26
Q

I need to be able to outline and evaluate Asch’s study into conformity

A

Asch (1951)

Aim: to investigate the extent to which people would conform to social pressure in an unambiguous situation

Procedure:

lab experiment

line judgement task

unambiguous task

groups of 6 or 7 confederates and 1 naïve participant

stated out loud which line A, B or C matched the target line

naïve participant always went last

confederates already knew what their answers would be

18 trials in total

confederates gave wrong answers on 12 trials

Findings:

  • 74% conformed at least once over 12 trials
  • 26% never conformed

Conclusions:

  • demonstrated high level of conformity
  • even when the situation is unambiguous - answer is clear/majority is clearly wrong, there may be pressures to conform
  • explanations of why participants conformed because of:
    • NSI: did not believe majority answer, complied for fear of being ridiculed
    • ISI: some believed group answers were correct

Evaluation:

  • low ecological validity – lab experiment, controlled environment; hard to generalise to other settings because it lacks mundane realism
  • low population validity – used white male students - hard to generalise to other populations
  • era dependant – conformity was the social norm in 1950s America/individualism came about in 1960s

Ethical Issues:

  • deception – deceived as to the nature of the experiment/’vision test’
  • psychological harm – participants were embarrassed

Perrin & Spencer replicated Asch’s study:

  • low internal validity - demand characteristics – participants gave the answers
27
Q

the agentic state

A

The agentic state is defined as:

As an explanation for obedience the idea is that people obey because they move into the agentic state from the autonomous state.

The autonomous state is defined as: the opposite of the agentic state, where individuals have control over their actions and act according to their own wishes and therefore see themselves as personally responsible

The agency theory: we are socialised from a young age to learn that obedience to authority figures is necessary for maintain stability in society. In order to obey we have to give up some of our free will and enter the agentic state.

In the agentic state individuals give up their own personal autonomy/responsibility to be the agents of the authority figure, placing responsibility for the consequences, whether good or bad, on the authority figure and therefore do not feel responsible for the outcomes of their actions

In this way, a person becomes deindiviuated (they lose their sense of individuality) and are able to obey orders that go against their own moral code because they do not seee themselves as responsible.

28
Q

rsearch into the agentic state

A

Milgram (1974)

reported that obedience declined from 62.5% to 20.5%

in a ‘remote authroity’ variation of his original study

in which the confederate researcher was not in the same room as the teacher but gave order to shock the learner via telephone

this suggests that PAR were in the autonomous state and saw themselves as responsible for their actions

29
Q

legitimate authority

A

Legitimate authourity is defined as:

As an explanation for obedience it suggests that people obey because they see the person giving the order as a legitimate authority figure - they believe this person has the right to give orders and that the authority figure knows what they are doing.

People who are obedient accept that an authority figure has the status and power to give orders

Links back to the agency theory in which we are socialised to learn that obedience is necessary for stability in society.

30
Q

research into legitimacy of authority

A

Milgram (1974)

in a variation where the the experiment took place in a set of run down offices, the number of people who obeyed and gave the maximum no. of shocks fell from 65% to 48%

the authority of the experimenter seemed less legiitmate because they were not associated with the prestige and status of Yale unviersity

PAR were more likely to question the legitimacy of the researcher

Bickman (1974)

Field experiment - obedience in a real life setting

3 male researchers dressed either as a guard, a milkman or a civilian (suit and tie)

Gave orders to 153 randomly passers-by in New York

E.g. “Pick up this bag for me”

Bickman found that P’s were most likely to obey the researcher in guard uniform

This could be because the guard seemed to be the most legitimate authority figure

31
Q

dehumanisation

A

Dehumanisation is defined as:

As an alternative explanation for obedience it suggests that it is easier for a person to comply with the commands of an authority figure to carry out acts of abuse on another person or group of people if the target has been dehumanised in some way.

For example, during WWII Jews were portrayed as rats in propaganda with a view to dehumanising them

Some researchers argue that this made it easier for German citizens and the Nazis to comply with commands to exterminate them.

32
Q

Outline the aims of Milgram (1963).

A

to test the ‘Germans are Different’ hypothesis

which claimed that German people are more willing to obey authority because of the type of personality they have. A basic character flaw makes them more susceptible to blind obedience than other peoples.

to see if individuals would obey orders from an authority figure that had negative consequences and went against one’s moral code

33
Q

Outline the procedures of Milgram (1963)

A

Procedure

lab experiment

volunteers applied through newspaper advert

they were told it was a study of ‘learning and memory’

the study took place at the prestigious Yale University

40 American male participants

participants were paid $4 on arrival

real participant always paired with the same confederate – Mr Wallace

the participant was always the teacher and Mr Wallace was always the learner but it seemed as if the selection was random

participant saw the learner being strapped into a chair with electrodes attached to arms and connected to a shock generator in the next room

teacher and experimenter in room together with learner in another

room had a shcok generator which had switches, the switches ranged from 15 volts (labelled slight shock) to 450 volts (labelled XXX)

partipcipants received a real schock of 45 volts to convince them that everything was authentic

teacher read out pairs of words that learner had to remember

experimenter instructed teacher to give electric shocks volts if answer was wrong

levels of shock increased with every wrong answer

at 150 volts the learner protested, demanded to be released

300 volts he refused to answer

315 volts he screamed loudly

at 330 he stopped responding

teacher encouraged to continue by experimenter when he seemed reluctant through verbal prods such as: “you must go on” and “the experiment requires you to continue”

if the teacher questioned the experiment they were instructed to keep shocking the learner if he stopped answering

34
Q

Outline the findings and conclusions of Milgram (1963)

A

Findings:

100% of participants went up to 300volts

65% of participants went up to 450volts

Milgram predicted that 2% would give the highest voltage

participants showed distress, nervousness, twitching, sweating, giggling

some showed little sign of discomfort

Conclusions:

“Germans are Different” hypothesis was false:

Milgram’s PAR were ordinary Americans and their high levels of obedience showed that ordinary people will obey those perceived as authority figures

this suggests that obeying those in authority is normal behaviour, even if the orders cause us distress and go against our moral code

35
Q

Evaluate Milgram (1963)

A

studies that support Milgram’s study

Sheridan & King 1972

Made a replication of Milgram’s study. But instead of a confederate as the learner the learner was a puppy.

P’s had to train the puppy by punishing it with electric shocks when it made a mistake

75% of P’s gave the max shock possible

P’s could see the puppy’s distress (hear it whining) and would complain about the experiment and even cry, at which point they were told that they had to coninue.

Similar results to Milgram’s study

Most P’s shocked to the max even though they were distressed

Show that Milgram has ecological validity as this is a replication

Still lacks mundane realism

Harm to animal though shocks were small

sample of students may not be representative

not an experiment

as there was no ID it isn’t technically an experiment even though it is seen that way

it is more like a controlled observation

pros and cons of a controlled observation

low ecological validity

Not a situation that happens in real life/lacks mundane realism

Later studies done in real life settings support the study

Hofling et al. 1966

Found that 21/22 nurses in real hospitals were willing to administer lethal doses of a drug to a patient when ordered to by a doctor.

This study has more ecological validity that Milgram’s

naturalistic environment; task was a common one

The study has been criticised for:

Low external validity/lack of mundane realism

The nurses were not able to consulting other nurses

Which usually happens in a hospital

Dr Smith was not a real doctor

The nurses were unfamiliar with the drug/the drug was not real

low internal validity / demand characteristic

Orne & Holland argue that P’s did not really believe that the electric shocks were real

meaning that there is a lack of internal validity

However - 70% said they believed the shocks were real

P’s showed signs of distress/physical reactions such as

sweating, twisting their hands, laughing/giggling nervously

low population validity

Milgram used a sample of white American males

Unrepresentative

Gender + cultural bias

However

Replications in different cultures show similar results

Collectivist culutres more likely to obey

Unethical/ethial issues

deception

P’s were decieved as to the real purpose of the study

but deception was necessary

ensure internal and ecological validity

all P’s were fully debriefed

there were no ethical guidelines at the time

right to withdraw

Prods and money encouraged PAR to continue/took away their right to withdraw

However

Some P’s did stop at 350 volts

Milgram made it clear that P’s would be paid even if they did not continue

protection from harm

Some P’s expressed regrets about taking part

3 had seizures

However

Milgram did not know/could not guess how distressed P’s woul get

84% said they were glad to have taken part

36
Q

Describe Milgram 1963

A
37
Q

Evaluate Milgram 1963

A