Social Influence Flashcards
define social influence
the idea that we are influenced by others, and we have an influence on others.
define social norms
learnt from a young age when socialized. allows society to function.
define conformity
when we follow accepted behaviour
what are the types of social influence?
- conformity
- obedience
- minority influence
what are the types of conformity?
- internalisation
- identification
- compliance
internalisation
Kelman (1958) proposed 3 types of conformity. the individual accepts the groups’ point of view publicly and privately.
compliance
going along with others to fit in. the person doesn’t privately agree but publicly expresses behaviour that does.
identification
person affects influence from others. the individual accepts the attitudes and behaviours they are adopting as right and true (identifucation). However, the purpose is to be accepted as part of the group. (compliance)
Evaluation of types of obedience
- compliance and internalisaiton can be hard to define and measure.
- can also be applied to identification.
Explanations for conformity:
Informational Social Influence
- occurs when we take information from others as evidence about reality: if we are uncertain about what behaviour and beliefs are right or wrong, we will look to others we see as ‘experts’ for guidance as we feel they will likely be right. Consequently, it is likely to occur in new or ambiguous situations. As a result, an individual will comply with behaviour and change their behaviour to the group position, so they change their public and private attitude; an example of internalisation. it is a cognitive process as it’s based on what you think.
informational social influence
evaluation
Wittenbrick and Henley demonstrated that other peoples’ beliefs have an important influence on social stereotypes. When PPs were exposed to negative information about African Americans and were led to believe that this was the view of the majority, they too reported more negative beliefs about a black individual. Therefore, supporting the idea of social influence.
Similarly, it can shape political opinions, Fein demonstrated how judgements of candidates’ performances in US presidential debates could be influenced by the knowledge of people’s reactions. PPs saw what they thought was supposedly the reaction of their fellow PPs on-screen during the discussion. This produced large shifts in PP’s judgements of the candidate’s peformance.
Explanations for Conformity
Normative Social Influence
This is about norms for a social group. The behaviour of individuals and groups of people is regulated by norms as we don’t want to appear foolish and we want social approval and want to be approved. People will believe they are under surveillance from the group. Therefore this is an emotional process. Consequently, it is likely to occur around strangers as you want to avoid rejection, but also want friends’ approval. However, you may conform to the majority position in public but it doesn’t mean this is internalised into a private setting or that this belief will endure over time. (Compliance).
Normative Social Influence
Evaluation
- Linkenbach and Perkins (2003) conducted research into peoples’ normative beliefs and taking up smoking. Adolescents exposed to the simple message that the majority of their age group did not smoke were less likely to take up smoking.
- Normative social influence has also been used to show how people can be manipulated into behaving more responsibly when it comes to energy conservation. Schultz (2002) found that hotel guests were exposed to the normative message that 75% of guests reuse their towels each day, rather than requesting fresh ones, 25% of people reused their towels.
- In Asch’s study, many participants went along with what was the wrong answer just because other people did. When asked why they had done this, they said they felt self-conscious about giving the correct response as they were afraid of disapproval. When he repeated the study and got the participants to write their answers down, conformity rates fell.
Variables affecting conformity: Asch
Procedure
123 male undergraduates were tested. PP’s were asked to sit around a table and compare 3 lines to a standard line: which one was the closest length to the standard line. The real PP was always 2nd to last to answer.
The confederates were told to give the same wrong answer in 12/18 of the trials. Asch was interested to see whether the PP’s would stick with what they believed or go with the majority answer.
Variables affecting conformity: Asch
Findings
On the 12 critical trials, the average conformity rate was 33%.
Asch also found that individual differences affected conformity: 1/4 of the PPs never conformed, half conformed on 6 or more, and 1/20 conformed in each trial. Consequently, 75% conformed at least once.
To ensure the stimulus lines were unambiguous, Asch conducted a control condition where no confederates were purposefully giving the wrong answers. Results showed the wrong answer was given 1% of the time.
Asch interviewed the PPs after and found the majority who had conformed had done so through compliance - they publically changed their answers to avoid social disapproval.
Asch: What were the variables affecting conformity?
group size: Asch found that when there were 3 confederates, conformity rose to 31.8%. However, fewer confederates didn’t affect conformity, and more than 3 didn’t substantially increase conformity. This suggests group size is important but to a certain level.
The unanimity of the majority: in the original study, the confederates unanimously gave the same wrong answer. However, when this changed and some confederates gave the correct answer, conformity dropped to 5.5%. When confederates have different but all wrong answers, conformity fell to 9%. It was concluded that unanimity was key to conformity.
Task difficulty: in one variation, Asch made the task more difficult by reducing the differences between the lengths to make the answer less obvious. This led to increased conformity. This is an example of informational social influence - looking to others for guidance.
Variables affecting conformity: Asch
Evaluation
A child of its time: Asch’s study was conducted in 1950s America where McCarthyism was high. This was a time when people were more likely to conform. Consequently, this could have produced results that reflected conformity in 1956 America, but not today’s society.
Artificial: PP’s knew they were in a research study and therefore may have gone along with the demands of the group. The task of identifying lines is trivial and has no consequences so people are more likely to conform. Therefore, it cannot be generalised to everyday situations.
Gender: Asch only tested males so his findings are limited in how they can be generalised. Some researchers suggest women are more conformist as they are more concerned about acceptance.
Conformity to social roles: Zimbardo
Procedure
The experiment took place at Stanford University, California in 1973, where a mock prison was created in the basement. Male student volunteers were physically and psychologically screened and the most stable 24 were randomly allocated the role of guard or prisoner.
The prisoners were then unexpectedly arrested at home. Once they arrived at the prison, they were blindfolded, deloused, and given a uniform and an ID number which they were referred to as. They were allowed 3 meals a day, 3 supervised toilet trips, and 2 visits a week.
The guards were given a khaki uniform, batons, whistles, and reflective sunglasses to avoid eye contact.
The study was planned to last 2 weeks.
Conformity to social roles: Zimbardo
Findings
Over the first few days, the guards became tyrannical: woke them up in the middle of the night for a headcount, and made them clean the toilets with their bare hands. Within 2 days, the prisoners rebelled by ripping their uniforms, swearing, and shouting at the guards. One prisoner went on hunger strike and they punished him with solitary confinement. Participants appeared to forget they were acting, and despite being watched, they still conformed to their social role. The prisoners became increasingly passive and 5 had to be released due to extreme actions: signs of anxiety, crying and rage.
The study was terminated after 6 days.
Conformity to social roles: Zimbardo
Evaluation
- Behaviour of the guards: Zimbardo claimed that the guards’ behaviour was an automatic process, it was a consequence of them embracing their social roles. This led to them being unable to engage with the fact that their behaviour was wrong. However, some Psychologists have questioned this as the behaviour of the guards varied: while some were sadistic, some were ‘nice’ and did small favours for the prisoners. Therefore it was been argued that they chose to conform to their social roles, rather than a subconscious process.
- Lack of researcher support: Reicher and Haslam (2006) conducted a replica study: the BBC study. However, their findings were different to Zimbardo’s. The prisoners ruled the prison and subjected the guards to harassment. They use the Social Identity Theory to explain this as the guards failed to form a group identity but the prisoners did.
Ethical issues: the prisoners were not pre-informed of the psychological as well as physical abuse they would be subjected to.
Situational Variables Affecting Obedience: Milgram
Procedure
40 participants took part in a series of conditions where situational variables occured to see if they affected obedience. the study was conducted in a psychology lab at Yale University in 1963. PPs were told the study was to see how punishment affects learning. The real pp was always the teacher and the confederate was always the learner. the learner was sat in another room, so the teacher couldn’t see him, but could hear him. the teacher was testing the learners ability to learn word pairs. every time they got the answer wrong, the teacher would administer electric shocks. it started at 15 volts, and increased in 15 volt incriments up to 450 volts. after 315 volts, the learner refused to answer and would shout in pain. if the teacher asked to stop at any point, the experimenter would tell them “it is absolutely essential that you continue.” “you have no choice you must go on.”
Situational Variables Affecting Obedience: Milgram
Findings
Prior to the study, Milgram asked various groups of people what they believed the highest voltage that would be given. they predicted very few would go beyond 150 volts.
26/40 (65%) administered upto 450 volts. all PPs administered up to 300 volts, with only 5 (12%) stopping here. The shock generator was labelled ‘Danger: Severe Shock’ at 420 volts, and ‘XXX’ at 450 volts.
This was known as the ‘Voice Feedback Study’