Social Infleunce Flashcards
What is internalisation
When a person genuinely accepts the group norms. Private as well as public change in behaviour
Why is internalisation more likely to be permanent
The attitudes have been internalised - become part of the way the person thinks
What is identification
Identifying with a group that we value means er want to become part of it, we publically change our opinions to achieve this even if we don’t privately agree
What is compliance
Going along with others in public but privately not changing personal opinions
What does compliance result in
Superficial change and the behaviour to stop with the group pressure stopping
What is Informational Social Infleunce
When we are uncertain about what behaviours are right or wrong we look to others. It is a bout information and a desire to be right. We assume the majority are right and so we follow this.
Example of ISI
Not knowing the answer in class but if most of the class agree on one answer you go along with that because you feel it is likely right
What kind of process is ISI
Cognitive process (how we think)
4 situations ISI is likely to happen
- those new to a person so you don’t know what’s right
- ambiguity in a situation
- decisions need to be made quickly
- when someone is regarded as an expert
What is Normative Social Influence
It’s about norms - what is typical behaviour for a social group. It’s a desire to behave like others and not look foolish to gain social approval
Why do we pay attention to norms
The regulate the behaviour of groups and individuals
Example of NSI
Going to a foreign country and feeling your behaviour is different from everyone else
What kind of process is NSI
Emotional process
3 situations NSI is likely to occur
- unfamiliar situations where you don’t know the norms and look to others about how to behave
- with people you know because you want social approval of their friends
- in stressful situations where you need social support
Strength of ISI
Research support. Lucas et al asked students to give answers to math problems. Greater conformity to incorrect answers when they were difficult rather than when they were easier problems. Confirm in situations where they don’t know the answer.
Strength of NSI
Research support. Asch asked participants to explain why they went along with the wrong answer. Said they felt self-conscious giving the wrong answer and were afraid of disapproval. Shen participants wrote their answers conformity’s fell to 12.5%. Supports participants own reports that they were confirming bc of NSI.
Limitation of ISI and NSI
‘Two process’ approach May be oversimplification. Says it’s due to one or the other however often both processes are involved. In Asch’s study conformity reduced when there’s a dissenting participant which may reduce the power of NSI (social support) or reduce ISI (alternative source of info). Shows it’s not always possible to be sure whether it’s NSI or ISI at work.
Limitation of NSI
People who are less concerned with being liked are less affected by NSI. People who care are called affiliators. McGhee and Teevan found students high in need of affiliation were more likely to conform. One general theory does not cover the fact that there are differences
Key study for conformity research
Asch’s line study
Procedure of the Asch study
- showed participants a line and then three comparison lines. One line was the same the other two completely different.
- 123 male American participants asked which line matched.
- naive participants tested in a group with 6 confederates and went last or second to last.
- 18 trails, 12 ‘critical trails’. First few the confederates gave the correct answer and then started getting it wrong in he critical trails.
Findings in the Asch study
High conformity. Wrong answer 36.8%. Called Asch effect (extent to which participants conform even when situation is unambiguous).
25% never conformed. Shows significant independence and individual differences.
Conclusions in the Asch study
Participants interviewed after said they confirmed in order to avoid rejection and continued to privately trust their own opinion (compliance)
What is the key study for variables affecting conformity
Asch
What were the three variables asch tested
Group size
Unamity
Task difficulty
Procedure and findings in Asch group size variable
He varied the number of confederates in the group. between 1 and 15.
Two confederates meant conformity to wring anderr was 13.6%.
Three confederates the conformity rose to 31.8%.
Further confederates made little difference, small majority is not sufficient but there is no need for a majority of more than 3.
Procedure and finding in the Asch unamity variable study
Introduced one truthful confederate or one who was dissenting but inaccurate.
Dissenting confederate led to reduced conformity. Their presence enabled the naive participant to behave independently. Suggests influence of majority depends on the group being unanimous.
Procedure and findings of task difficulty variable in Asch study
Made the line judging task more difficult by making stimulus line and comparison line more similar.
Increase conformity due to ISI - task was more difficult and ambiguous so likely to assume others are right.
Limitation of Asch’s study (artificiality)
Participants knew they were in an experiment and may have gone along with the demand of the situation (demand charscteristics). Although the participants were part of a group it didn’t resemble groups that err part of everyday life. Can not be generalised to everyday situations especially when consequences of conformity might be more important.
Limitation of Asch’s study (child of its time)
Perrin and Spencer repeated study with engineering students in the Uk. Only one student in 396 trials confirmed. May be intelligence level or time period. 1950s were especially conformist in America and people may be less conformist today. The Asch effect is not consistent across time so lacks temporal validity.
Limitation of Asch Study (gender)
Only men tested. Neto suggests that woman might be more conformist because they are more concerned with social relationships than men. Or that America is individualist culture and studies in collectivist cultures (Bond et al) have found higher conformity rates.
Key study for social zones
Zimbardo
Aims of zimbardos experiment
To set up a mock prison in the basement of Stanford University, wanted to test whether brutality was the result of sadistic personalities or whether the behaviour was created by the situation - looking at whether disposition or situation was the key explanation for behaviour
Procedure of zimbardos experiment
- advertised for students and selected those deemed ‘emotionally stable’ after psychologyicsl testing
- randomly assigned roles of guards or prisoners
- realistic: prisoners arrested in home and delivered to prison, blindfolded, strip searched, deloused and issued a uniform and number (number created de-individuation)
- prisoners routine heavily regulated. 16 rules enforced by guards who worked in shifts.
- guards had uniform with club, handcuffs, keys and mirror shades (glasses created de-indivduation)
- guards had complete control over prisoners
Findings of the zimbardo’s prison study
In two days the prisoners rebelled against their treatment by the guards.
Shouted and swore and guards who retaliated. Guards harassed prisoners by conducting frequent head counts, sometimes in the middle of the night, making them call out their number. Guards highlighted difference in social roles by creating opportunities to enforce the rules of punishing slight misdemeanours.
Study stopped after six days instead of 14 due to health of prisoners at the hands of the guards.
Why was the zimbardo study stopped after 6 days
The guards role became a threat to the prisoners pschokogical and psychical health. E.g
- prisoners became subdued, anxious and depressed
- one prisoner released on first day bc he showed signs of psychological disturbance
- one prisoner went on hunger strike and the guards punished him by force feeding and putting him in the ‘hole’
Conclusions of the zimbardo prison study
Revealed the power of he situation to influence people behaviours. Guards, prisoners and researchers all confirmed to their roles. The more the guards identified with their roles the more brutal their behaviour became
Strength of zimbardos study
zimbardo and his colleagues had some control over the variables. They chose emotionally stable participants and randomly assigned their roles. Ruled out individual differences as an explanation because if they behaved differently then their behaviour must have been due to the pressures of the sitstuion. Increase internal validity of the study so we can be more confiding in drawing conclusions
Limitation of the zimbardo study
Lack of realism. The participants could have been play acting rather than genuinely confirming to the role. Based on stereotypes of how prisoners and guards are supposed to act. One guard claimed he based his role in a brutal character from the film ‘cool hand luke’.
Strength of zimbardo combating the lack of realism
Zimbardo pointed to evidence that the situation was very real to the participants. Dats showed that 90% of prisoners conversations were about prison life, the simulation did seem real to participants which gives the study a high degree of internal validity
Ethical issues with zimbardos study
Zimbardos dusk role in the study as superintendent of the prison and lead researcher. One prisoner wished to leave and he reacted as the superintendent worried about running his prison not as a researcher worried about his participants. Limited his ability to protect his participants from harm because his roles conflicted.
Key study in obedience
Milgram
Aims of Milgrams study
Sought an answer to the question of why the German population had followed the orders of Hitler and slaughtered over 10 milkion Jews.
Procedures of milgrams study
- 40 male participants aged between 20 and 50 years, jobs ranged from unskilled to professional and they were paid.
- told it was a study on memory, and drew lots for their roles. A confederate was always the learner and participant was the teacher. Also a confederate playing the experimenter dressed in a lab coat.
- participant told they could leave at any time.
- learner strapped into chair and wired with electrodes, teacher required to give the learner an increasingly severe electric shock each time the learner made a mistake.
- shock level started at 15 and rose to 450 volts.
- when the shock got to 300 and 315 the learner pounded on the wall and gave no response to the next question. No further response form learner after these.
What were the four prods the ‘experimenter’ gave the participant if they wished to stop in milgrams study
Please continue
The experiment requires you to continue
It is essential you continue
You have no choice, you must go on
Findings of milgrams study
12.5% stopped at 300 volts, 65% continues to 450 volts. Participants showed signs of extreme tension; many of them were seen to ‘swear, tremble, stutter etc’ some even had ‘full blown uncontrollable seizures’.
Prior to the study Milgram asked students to predict the behaviour, students estimated that 3% would continue to 450 volts. Shows the findings were not not expected.
All participants debriefed and assured their behaviour was normal.
Follow up questionnaire: 84% reported glad to have participated and 74% felt they had learned something of personal importance.
Limitation of Milgrams study (validity)
Lacked internal validity. Orne and Holland guessed that participants acted the way they did because they didn’t believe the set up and thought the shocks were fake. In which case Milgram was not testing what he intended to test.
Strength of Milgrams study (internal validity)
King et al conducted a similar study where REAL shocks were given to a puppy. Despite the real shocks 54% of the male students and 100% of females delivered what they thought was a fatal shock. Suggests that the observed effects in Milgrams study were genuine because people believed the same way with real shocks (70% in Milgrams study believed the shocks were genuine)
Strength of Milgrams study (external validity)
Central feature of this situation was the relationship between the authority figure and the participant. Milgram argues the lab environment accurately reflected wider authority relationships in real life.
Other research supports this. Hofling et al studied nurses on a hospital ward and found levels of obedience to unjustified demands by doctors were very high (21 out of 22 nurses obeyed)
What are the three situational variables that cause differences in obedience
Proximity
Location
Uniform
What happened in the proximity variation of Milgrams study
Original study: teacher and learner in different rooms
Proximity variation: same room and obedience rates dropped from 60% to 40%
Touch proximity: teacher had to force learners hand onto electroshock plate and obedience dropped to 30%
Telephone instructions: experimenter gave instructions by phone and obedience dropped to 20.5%. Participants frequently pretended to give shocks or gave weaker ones.
What happened in the location variable in Milgrams study
Original: conducted in Yale University
Variation: changes the location to a run-down building. Reduced obedience to 47.5%. Indicates the experimenter less authority in this setting
What happened in the uniform variation of Milgrams study
Original: experimenter had a lab coat
Variation: experimenter with lab coat was called away and his role was replaced with a member of the ‘ordinary public’ in everyday clothes. Obedience dropped to 20%.
Suggests that uniform does act as a strong visual authority symbol and a cue to behave in an obedient manner