SHRM Chapters 6-10 Flashcards
What are the 5 internal factors of talent acquisition?
- Financial Restrictions
- Employee Unions
- Levels of production
- Increases or decreases in sales
- Plans for global expansion
What are the 6 external factors of talent acquisition?
- Rapid Technological advances
- Amendments in legislation
- Unemployment rates
- A change in the population
- A change in the distribution of the population
- Competition
What 6 elements should you consider while creating a recruitment strategy?
- Make use of a staffing plan
- Use questionnaires to confirm that the job analysis is correct
- Write the job description and requirements
- Establish a bidding system for recruiting and evaluating internal candidates for possible promotions
- Determine the most effective recruitment strategy
- Create a recruitment strategy
What is job analysis?
A formal system for determining what tasks people undertake at work
-Ensures that a job and employee are a good fit and determines how employee performance is measured
What is Task-based analysis?
Focuses on job obligations:
- Provide performance appraisals for employees
- Prepare reports
- Respond to incoming phone calls
- Assist customers with product questions
- cold-call three customers a day
What is Competency-based analysis?
Concentrates on precise skills and understanding a person must have to execute a job
- Able to utilize data analysis tools
- Able to work with teams
- Adaptable
- Innovative
What are 5 common types of tests?
- Cognitive ability
- Personality
- Physical ability
- Job knowledge
- Work samples
Reasons why 90% of employees leave a company
- Problems with the job they are doing
- Problems with the boss
- Incompatibility with the company’s culture
- Unhealthy working conditions
What are external factors or variables?
Things over which a company has no direct influence. Ex:
- Offshoring/globalization
- The workforce’s diversity
- Downsizing and layoffs
What are typical reasons employees quit organizations?
- Mismatch between the task and their abilities
- A lack of development
- Internal pay equity
- Management
- Workload
What do employees require to feel satisfied at work?
- A wide range of skills ad activities as part of the job
- Task identify or the ability to accomplish a single task from start to finish
- Task importance or the extent to which the task affects others, both internally and externally
- Autonomy, refers to the ability to make decisions at work
- Relevant instructions about performance or feedback
What do employees require to feel satisfied at work?
- A wide range of skills ad activities as part of the job
- Task identify or the ability to accomplish a single task from start to finish
- Task importance or the extent to which the task affects others, both internally and externally
- Autonomy, refers to the ability to make decisions at work
- Relevant instructions about performance or feedback
What is employment enlargement?
Adding extra challenges or duties to an existing job
What are the 3 project management approaches?
- Agile
- Lean
- Six Sigma
What is Agile project management?
Procedure in which self-organizing and cross-functional teams and their customers work together to develop requests and solutions
What is Lean project management?
Emphasizes enhancing customer value while reducing waste - provide more value to customers while using fewer resources
What are the 3 categories of waste? (3M’s)
Muda - an action or procedure that does not have any value and is used to eliminate waste-waste of time or resources
Mura - aims to eliminate inconsistencies in the workflow processes at the scheduling and operations levels, ensuring everything runs smoothly
Muri-overburden/excessiveness - business managers putting undue stress on their personnel and processes due to factors like inadequate organization, ambiguous working methods, and ineffective equipment
What is Six Sigma?
Developed by Motorola Engineers in 1986
-Seeks to increase the quality of a process by lowering the number of previous errors
-Removes factors that are not working properly and/or are not contributing anything to the process as a whole
\
What does DMAIC stand for?
D - define the issue and the project’s objectives
M- Measure the many features of the current process in great detail
A- Analyze data to uncover root flaws in a process, among other things
I - Improve the procedure
C- Control how the process is carried out in the future
What does DMADV stand for?
D- Define the objectives of the project
M- Measure the process’s important components, as well as the product’s capabilities
A - Analyze the data and create multiple process designs before selecting the best one
D- Design and test the details of the process
V- Validate simulations and a new program to authenticate the design before turning over the process to a client
What 5 process categories appear in almost every project?
- initiating
- planning
- executing
- monitoring and controlling
- closing
What are the 5 steps of the strategic planning process?
- Initial evaluation
- Analysis of the situation
- Develop a strategy
- Implement the strategy
- monitor the strategy
What are the 3 HR strategies?
- Managerial
- Operative
- Advisory
