Chapter 4- Ethical Practice and Cultural Effectiveness Flashcards

1
Q

Ethical practice

A

the act of seamlessly integrating common moral values into everyday business practices

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2
Q

cultural effectiveness

A

the ability to value and consider the perspectives and backgrounds of all parties

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3
Q

benefits of ethical practices

A
  1. acceptance of all cultures, religions, and beliefs
  2. better and more successful customer interaction
  3. an honest and reliable company image
  4. environmental protection
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4
Q

5 tips on ethical practice

A
  1. keep records confidential
  2. highlight consequences of actions
  3. stay up to date with rules and regulations
  4. be selective about managerial positions
  5. highlight diversity
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5
Q

5 tips on cultural effectiveness

A
  1. appreciating differences
  2. encouraging personal growth
  3. reducing the generational gap
  4. assigning cultural educators
  5. encouraging adaptability
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6
Q

What is adaptability

A

acceptance of change and the ability to work around it lucratively in business

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