Setup and Objects

Question 1

What set of information can an admin specify in the company information page?

Answer 1

Organization Name, Default Time Zone & Default Language

Question 2

Which two sets of parameters are configured using locale settings?

Answer 2

1. Time and number display format

2. First/Last Name and Date Format

Question 3

Which user interface settings should be used to allow users with all required profile permission to edit records in the list views

Answer 3

Enable Inline Editing & Enable Enhanced Lists

Question 4

Allows mass editing of a records fields straight from the list view

Answer 4

Enable Inline Editing

Question 5

Gives you the ability to quickly view, customize and edit list data to speed up your daily productivity

Answer 5

Enable enhanced list

Question 6

A company complain that the global search returns too many records. Which two configurations should an admin perform to help users manager search results

Answer 6

1. Specific the SEARCH FILTER FIELDS for the objects search layout
2. Reduce the number of records displayed for each object in the SEARCH RESULTS page

Question 7

A list of records that meet specific filter criteria

Answer 7

List views

Question 8

What are the 4 levels of data access?

Answer 8

Organization, Objects, fields and Records

Question 9

What 4 ways can you manage record level access?

Answer 9

1. Organization wide defaults
2. Role Hierarchies
3. Sharing Rules
4. Manual Sharing

Question 10

Where do you go to view and manage users in your org?

Answer 10

Quick Find Box in Setup to find User

Question 11

What is the simplest way to control data access?

Answer 11

Set permissions on a particular type of object

Question 12

What two ways can you set object permissions?

Answer 12

Profiles or permission sets

Question 13

A_____profile determines the object they can access and the thing they can with any object record

Answer 13

Users

Question 14

_____sets grant additional permissions and access settings to a user

Answer 14

Permission

Question 15

_____ settings determine which data the user can see

Answer 15

Profile

Question 16

____determine what the user can do with that data

Answer 16

Permissions

Question 17

The settings in a _____ _____ determine whether you can see a particular app, tab, field or record type

Answer 17

Users Profile

Question 18

The profiles functionality in your org depends on what?

Answer 18

User License Types

Question 19

What is the profile overview page?

Answer 19

provides an entry point for all of the settings and permission for a single profile

Question 20

Interface that makes it easy to find and modify profile settings

Answer 20

Enhanced Profile User Interface

Question 21

What are the two general purposes for permission sets?

Answer 21

1. to grant access to custom objects or apps

2. grant permission to specific fields

Question 22

True or False: If a person has permission in their base profile, you can give them a permission set to remove their access

Answer 22

False - if a user has permission in their base profile, you cant remove access by assigning a permission set. you have to remove it from the base profile. Permission can only add permissions

Question 23

What standard object stores information about sales deals?

Answer 23

Opportunities

Question 24

What two standard objects are related to account records?

Answer 24

Cases and Opportunities

Question 25

What three objects have a relationship with a campaign?

Answer 25

Lead, Contact and opportunity

Question 26

Which formula should an admin use to evaluate different results based on a specific condition with multiple outcomes?

Answer 26

IF

Question 27

How should an admin ensure that a picklist fields values display in consistent colors on a reports?

Answer 27

1. update the picklist field and set the color for each value 2. create formula field that define the color of each value

Question 28

Why is a delegated admin not able to edit the created field in an account record?

Answer 28

This is a system audit field and its ready only for existing record

Question 29

What two actions allow the admin to provide enhanced security for a field that needs infomation to be protected?

Answer 29

1. create an encrypted field text | 2. update field level secruity settings

Question 30

If a team uses many of the same opportunity fields as other team but needs different stages values, how would an admin update this to support the requirement

Answer 30

Stage selected values in the sales processes

Question 31

The cusotmer support team wast to use a different page layout when closing a case, what method should the admin use to fulfill this request?

Answer 31

Case closed page layout

Question 32

A read only field whose value is evaluated form the formula or expression defined by us. you can define formula field on both standard and custom objects

Answer 32

Formula fields

Question 33

How many defined formula field are there?

Answer 33

7- number, currency, percent, date, date/tome, checkbox and text

Question 34

What type of objects created by a user according to their needs?

Answer 34

Custom Objects

Question 35

How many standard fields are in custom objects?

Answer 35

5

Question 36

A ____ _____ field is custom object field that calculates values from related record or the record in a related list. ____ ____ field is created to display a value in a master record based on the values of field in a detail record

Answer 36

Roll-up summary

Question 37

___ ___ summary can be defined on a master detail relationship only.

Answer 37

Roll-up summary

Question 38

____ is also a one to many relationship,but in this relation, two object has no effect on deletion or security.

Answer 38

Lookup

Question 39

____ objects have a separate setting. If you delete the parent object, the __ object remains in the system. A ___ object may or may not have a parent

Answer 39

child

Question 40

Closely links object together such that the master record controls certain behaviors of the detail and subdetail record.

Answer 40

Master Object

Question 41

Relationship with many child objects but one parent object

Answer 41

One- to- many