session 5 Flashcards

1
Q

Workforce planning

A

goal is to have the right people assign to the right skills

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

workforce planning process (5)

A

1) forecasting labor demand
2) or forecasting labor supply
3) determine labor surplus/shortage
4) goal setting and strategic planning
5) program implementation and evaluation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

what is forecasting

A

trying to predict which areas of the organization will result on either a surplus or a shortage

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

what is forecasting labor demand

A

will the need for people increase or decrease

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

2 statical models on forecasting labor demand and what are them

A

1) Trend Analysis: applying statical models to predict labor demand according to previous records
2) Leading indicators: objective measures that predict future labor demand ex: changes in technology

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What is forecasting labor supply

A

detailed analysis of how many people are in various job categories
examines trends in the external labor market
examines internal changes

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

2 models on forecasting labor supply

A

1) Transitional matrix: lists of job categories held in one period (where did people go?)
2) Expert judgements

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Step 3 of workforce planning: determine labor surplus or shortage

A

planners can forecast for demand and supply
will show projected surplus or shortage
organisations are able to address challenges

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

step 4: Goal setting and strategic planning

A

options to address shortage depends on how much the organisation is able to change

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

3 examples to reduce surplus

A

1) downsizing
2) transfers
3) early retirement

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

what is downsizing

A

planned elimination of large portions of personnel

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

examples to avoid shortage

A

employing temporary
expand hours

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

factors that lead to donwsizing (4)

A
  • reduce costs
  • replace labor with technology
  • mergers and acquisitions
  • moving to more economical locations
    ONLY IF NECESSARY
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

what is outsourcing

A

contracting other organisations to provide services

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

problems of outsourcing

A

lack of quality control
security violations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

step 5: program implementation and evaluation

A

someone should be accountable for achieving goals

17
Q

what is succession planning

A

identifying and tracking high potential employees that will be able to fill top management

18
Q

benefits of succession planning

A

helps attract and retain talented employees

19
Q

Recruiting human resources

A

any activity carried on by organisations with primary of identifying and attracting potential employees

20
Q

3 aspects of recruiting

A
  • personnel policies
  • recruiter traits
  • recruitment sources
21
Q

3 Hr policies

A
  • internal vs external recruiting
  • lead the market play strategies
  • employer branding
22
Q

what is lead the market play strategies

A

meeting or exceeding the market rate of pay to compete for applicants

23
Q

what is employer branding

A

strategic approach of attracting a visual or emotional brand to an organisation

24
Q

Internal recruitment source benefits

A
  • employees currently hold positions
  • generates applicants who are well-known
  • cheaper
  • faster
  • enhance employee morality
25
Q

external recruitment source

A
  • bring new ideas
  • common
  • attract diverse workforce
26
Q

8 types of external recruitment

A
  • direct applicants
  • referrals
  • passive job seekers
  • digital recruiting
  • ads
  • public agencies
  • staffing companies
  • universities and colleges
27
Q

Evaluating recruitment sources

A
  • yield ratio
  • cost per hire
28
Q

what is the yield ratio

A
  • used to evaluate recruitment sources
  • % of applicants that move from one stage of selection to the other
29
Q

Recruiter traits and behaviours

A
  • should be HR specialists
  • should provide a realistic job preview
  • should provide feedback