Session 4 Flashcards
Work flow design
process of analyzing the tasks necessary for the production of a product
centralized structure
authority is at the top
decentralized structure
authority is spread among many people
job analysis
process of getting detailed information about jobs
provides essential knowledge for trainees
tells what certifications are needed
importance of job analysis (6)
work redesign
workforce planning
talent acquisition
training
performance management
job evaluation
job description
outcome of job analysis
tasks
duties
responsabilities
key components of job description
title
brief description of TDR
job specification
outcome of job analysis
knowledge
skills
ability
other
sources of job information (3)
incumbents (are at the job)
observers
federal government
job analysis methods (4)
Position analysis questionnaire (paq)
fleishman job analysis system
analysing teamwork
competency model
Position Analysis Questionnaire
standard analysis
considers the entire work process
information input
mental process
work output
relationships with others
Fleishman Job analysis system
aks subject matter experts to evaluate a job in terms of abilitues
useful for employee slecetion
52 categories of abilities
7 point scale
analyzing teamwork
skill differentiation (degree of specialization)
authority differentiation (allocation decisions)
temporal stability (teams must work together)
competency model
describes all the competencies required for success
cause driven leadership
mission adavancemet (values)
collaboration (influence)
operational effectiveness (decison making)
personal growth (self development)
approaches to job design (4)
1) Design for efficiency
2) Design for Motivation
3) Design for physical Health and well being
4) Design for Mental Health and Well being
design for efficiency
Industrial engineering
find the work sttucture that maximizes efficiency
design for motivation
self managing work teams
job characteristic model
alternatives to 8-5 job
what is job enrichment
empowering workers by adding more decision making authority to jobs
self managing work teams
having authority for an entire work process
team members are motivated by autonomy
Design for Physical health and well being
ergonomics is the relationship between individuals physical conditions and the job environment
goal of Design for Physical health and well being
minimize physical strain on the worker
redesign technologies
concerns about mobile devices
Design for mental health and well being
cognitive ergomomics
understand that mind has capabilities but also limitations
wants to ensure that employees have a good mental health
