Chapter 6 Flashcards
5 steps of the ADDIE model
- Analysis
- Design
- Development
- Implementation
-Evaluation
5 steps in Instructional Design
1- Needs assesment
2- Ensure readiness for training
3- Plan training program (objectives,trainers,methods)
4- Implement method
5- Evaluate results
What is needs assesment
- determine what kind of training will be required
- determines the context, the mentors and the subject
What is the presentation method?
- learneres receive info given by others
- lectureres
- websites
- compares alaternatives
What is the hands-on-method?
- learners are involved in trying out new skills
- on-the-job training
- specific skills
What is the group or team building method?
- learners share ideas and experiences
- build group relationships
- group discussions
2 types of presentation methods?
- classroom instruction (conferencing)
- audiovisual training (podcasts, videos)
10 types of Hands on methods
1- On the job training
2- Apprenticeships
3- Internships
4- Co-operative education
5- Simulations
6- Business games
7- Case studies
8- E-learning
9- Electronic performance support systems (EPSS)
10- Hybrid learning
What is Apprenticeships
- work study training method
- classroom or OJT
What are the benefits of simulations?
- trainees can see their decisions in an artificial risk free environment
- prevents big costly mistakes
- tree dimensional exeperience
What is the EPSS
- provides access to skills training, information and advice from exeperts
What are the 3 type team building methods?
1- Experiential program
2- Team training
3- Action learning
What is the experiential program
- simulating behaviour and analyzing activity
-adventure learning
What is team training
- individuals work together to achieve a common goal
- cross training
- coordination training
- team leader training
what is action learning
- teams get an actual problem and work togther to solve it
What is Transfer of learning?
- on the job use of knowledge, skills, and behaviours
What is communities of practice
- groups who work together, learn from each other
What are chatbots
- automatic personalized conversations between software and human users
- answers questions
5 measures of training success
-trainee staisfaction
- transfer of training
- new skills knowledge
- performance improvement
- return on investement
What is orientation
- training ton prepare new hires
- learn about the organization
- establish work relationships
What is the onboarding
- ongoing process to prepare new hires
- attempt for new hires to connect with employer
steps of orientation and onboarding 4
- compliance (rules, policies and regulations)
-clarification (job performance and expectations)
- culture (company’s history, values)
- connection (develop interpersonal relationships)
What is employee development
- combination of formal education, job exeperience, relationships and abilities to prepare for future careers
- prepare for new jobs and responsabiloities
4 approaches for employee development
- interpersonal relationships
- formal education
- job experineces
- assesment
What is Formal education
- workshops
- lectures
-simulations - occur off site or through the internet
What is assesment
- collecting information
-providing feedback about behaviour or skills - used for managerial potential
- physchological teste
- ratings
What is the Myers Briggs Type Indicator (MBTI)
- measures:
- energy (introvert/extrovert)
- information gathering (intuitive or sensing)
- decision making (thinking or feeling)
-lifestyle (judging or perceiving)
What are assessment centers
- usually off-site
-identifies if employees have:- personality chatacteristics
- administrative skills
- interpersonal skills fro managerial jobs or woking teams
- types of activities:
- leaderless group discussions
- interviews
- in baskets
- role plays
What is a 360 degree feedback
- formal process for measuring employee performance
- identifies issues and develops plans to solve it
- is made by the employee’s, supervisor, peers, employees and customers
Difference between mentor and coach
mentor: experienced, productive senior employee who helps develop new hire
coach: peer or manager who motivates employee, helps develop skills and gives feedback
What is a protean career
-employees take responsability for managing their career
- develop marketable skills
employer and employees need to find balance in interest, skills, carrer management
4 career management systems
- Data gathering (gathers skills needed)
- feedback (strenghts,improvement areas)
-goal setting (specific competencies to develop)
-action planning and follow up (measures success and ajusts plans as needed)
3 stages of succession planning
- selection of high potential employees
- developmemtal experiences
- active involvemnet with senior leaders
