Chapter 6 Flashcards

(34 cards)

1
Q

5 steps of the ADDIE model

A
  • Analysis
  • Design
  • Development
  • Implementation
    -Evaluation
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2
Q

5 steps in Instructional Design

A

1- Needs assesment
2- Ensure readiness for training
3- Plan training program (objectives,trainers,methods)
4- Implement method
5- Evaluate results

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3
Q

What is needs assesment

A
  • determine what kind of training will be required
  • determines the context, the mentors and the subject
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4
Q

What is the presentation method?

A
  • learneres receive info given by others
  • lectureres
  • websites
  • compares alaternatives
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5
Q

What is the hands-on-method?

A
  • learners are involved in trying out new skills
  • on-the-job training
  • specific skills
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5
Q

What is the group or team building method?

A
  • learners share ideas and experiences
  • build group relationships
  • group discussions
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5
Q

2 types of presentation methods?

A
  • classroom instruction (conferencing)
  • audiovisual training (podcasts, videos)
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5
Q

10 types of Hands on methods

A

1- On the job training
2- Apprenticeships
3- Internships
4- Co-operative education
5- Simulations
6- Business games
7- Case studies
8- E-learning
9- Electronic performance support systems (EPSS)
10- Hybrid learning

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6
Q

What is Apprenticeships

A
  • work study training method
  • classroom or OJT
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6
Q

What are the benefits of simulations?

A
  • trainees can see their decisions in an artificial risk free environment
  • prevents big costly mistakes
  • tree dimensional exeperience
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7
Q

What is the EPSS

A
  • provides access to skills training, information and advice from exeperts
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8
Q

What are the 3 type team building methods?

A

1- Experiential program
2- Team training
3- Action learning

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9
Q

What is the experiential program

A
  • simulating behaviour and analyzing activity
    -adventure learning
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10
Q

What is team training

A
  • individuals work together to achieve a common goal
  • cross training
  • coordination training
  • team leader training
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11
Q

what is action learning

A
  • teams get an actual problem and work togther to solve it
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12
Q

What is Transfer of learning?

A
  • on the job use of knowledge, skills, and behaviours
13
Q

What is communities of practice

A
  • groups who work together, learn from each other
14
Q

What are chatbots

A
  • automatic personalized conversations between software and human users
  • answers questions
15
Q

5 measures of training success

A

-trainee staisfaction
- transfer of training
- new skills knowledge
- performance improvement
- return on investement

16
Q

What is orientation

A
  • training ton prepare new hires
  • learn about the organization
  • establish work relationships
17
Q

What is the onboarding

A
  • ongoing process to prepare new hires
  • attempt for new hires to connect with employer
18
Q

steps of orientation and onboarding 4

A
  • compliance (rules, policies and regulations)

-clarification (job performance and expectations)

  • culture (company’s history, values)
  • connection (develop interpersonal relationships)
19
Q

What is employee development

A
  • combination of formal education, job exeperience, relationships and abilities to prepare for future careers
  • prepare for new jobs and responsabiloities
20
Q

4 approaches for employee development

A
  • interpersonal relationships
  • formal education
  • job experineces
  • assesment
21
What is Formal education
- workshops - lectures -simulations - occur off site or through the internet
22
What is assesment
- collecting information -providing feedback about behaviour or skills - used for managerial potential - physchological teste - ratings
23
What is the Myers Briggs Type Indicator (MBTI)
- measures: - energy (introvert/extrovert) - information gathering (intuitive or sensing) - decision making (thinking or feeling) -lifestyle (judging or perceiving)
24
What are assessment centers
- usually off-site -identifies if employees have: - personality chatacteristics - administrative skills - interpersonal skills fro managerial jobs or woking teams - types of activities: - leaderless group discussions - interviews - in baskets - role plays
25
What is a 360 degree feedback
- formal process for measuring employee performance - identifies issues and develops plans to solve it - is made by the employee's, supervisor, peers, employees and customers
26
Difference between mentor and coach
mentor: experienced, productive senior employee who helps develop new hire coach: peer or manager who motivates employee, helps develop skills and gives feedback
27
What is a protean career
-employees take responsability for managing their career - develop marketable skills employer and employees need to find balance in interest, skills, carrer management
28
4 career management systems
- Data gathering (gathers skills needed) - feedback (strenghts,improvement areas) -goal setting (specific competencies to develop) -action planning and follow up (measures success and ajusts plans as needed)
29
3 stages of succession planning
- selection of high potential employees - developmemtal experiences - active involvemnet with senior leaders
30