Session 4 Flashcards
Benefits for outsourcing
cost savings, improvement in process speed, better quality, increasing ability to focus on core business
Global outsourcing trends
31% consumer & industrial products
challenges of enterprise systems
difficult to build (require fundamental changes in the way the business operates- major cost business reengineering)
technology (require complex pieces of software and large investment of time, money, and expertise)
centralized organizational coordination & decision making (not the best way for the firms to operate)
ERP Benefits
quality & efficiency (integrating & improving the internal business process improve the quality & efficiency of customer service, production & distribution)
cost saving ( reductions in transaction processing costs)
decision support & KM (provide vital cross-functional information quickly to managers, make decisions faster)
Enterprise agility (ERP breaks down former departmental and functional walls of business process, IS, & IR)
ERP (Enterprise Resource Planning System)
a cross-functional enterprise system driven by an integrated suite of software modules that supports the basic internal business processes of a company
the Leavitt Diamond
Business Process, Requisite people skills, organizational form, information technology use
