session 4 Flashcards
selection
1
Q
selection aim
A
choose the best person for the job
2
Q
selection objective
A
- gather as much relevant information as possible
- organize and evaluate information
- assess each candidate to forecast performance on the job
3
Q
collect candidates info
A
- shortlisting
- interviews
- tests
- assessment centre
- references
4
Q
interview type questions
A
- closed questions
- open questions
- probing
- situational questions
- behavioral questions
5
Q
STAR method to answer
A
S ituational
T ask
A ction
R esult
6
Q
avoid questions
A
- leading questions
- vague/ too general questions
- discriminatory
7
Q
interview errors
A
- gathering insufficient information
- stereotyping
- making assumptions
- halo/horn effect
- snap decisions
- hiring people like yourself
- contrast effect
8
Q
eliminating interview errors
A
- structured interview
- more than one interviewer
- provide training to people involved in interviews
- allow sufficient time and a quite suitable location
9
Q
assessment centers
A
- selection method rathe than place
10
Q
techniques in assessment centers
A
- work simulations
-group exercises and discussions - interviews
- presentation
- peer assessment and self assessment
11
Q
advantages of assessment centers
A
- evaluate and compare several candidates
- group exercises to observe team work
- exercises similar to future work situations
- increase validity of selection decisons
12
Q
disadvantages of assessment centers
A
- needs to be well designed
- training of assessors
- costly, therefore only for management positions
- needs to be accepted by all parties
