Services Landscape Flashcards
Global FHS Pools
6 FHS Pools: Miami, London, Kuala Lumpur, Singapore, Hong Kong, Sao Paulo
Global Upgrades Network
5 Upgrade network: Mobile, Filton, Toulouse, Beijing, Hamburg
Global Maintenance &Engineering Footprint
14x M&E Centers: Washington, Mobile, Wichita, Filton, Broughton, Toulouse, Getafe, Bremen, Hamburg, Dubai, Bangaloer, Singapore, Sepang, Beijing
Global Spares & Warehouse Service Centers
10x Spares Centers: Washington, Atlanta, Miami, Copenhagen, Hamburg, Frankfurt, London, Dubai, Singapore, Beijing
Global Flight Ops Services Main Locations
4x Flight Ops: Waterloo, Cardiff, London, Toulouse
Global Training Network
17x Training Centers: Denver, Miami, Mexico City, Campinas, Buenos Aires, Hamburg, Toulouse, Tunis, Dubai, Bangalore, New Delhi, Bangkog, Singapore, Jakarta, Hong Kiong, Seoul, Beijing
Upgrade Services
4x Axis:
Environment: reduce fuel burn through our solutions of Descent Profile Optimisation (DPO) and Single Engine Taxi without APU (Auxiliary Power Unit).
Operations: enhance performance by our solutions of aircraft life extension and electronic flight bag for example.
Cabin Enhancement: adapt your cabin to new branding, optimise aircraft configuration adapted to specific routes, enhance comfort. We are able to deliver tailored solutions whatever your provider. Benefit from latest product on the market (monuments, systems, seats, in-flight entertainment…)
Connectivity: offer latest technologies and innovative solutions through Airbus Connectivity Platform. We help you mix and match various solutions, technologies and suppliers. This provides you with flexibility and a great potential for future evolutions (on-board Mobile Telephony Services (OMTS), Internet access, on-board wireless streaming, crew applications…)
MRO Market Category Split
40% Engines 22% Components 17% Line 14% Airframe 7% Modifications
MRO Market Volume 2017
$64.3bn
Airbus FHS Fleet Market Share for PBH EOY 2017
5% vs 35% Lufthansa Technik and 20% Air France Industries, AJ Walter 12% (due to EZY contract)
Airbus PBH Gross Margin
<20%
PBH Make & Buy
50% of $14bn market outsourced under PBH
How great leaders inspire action
The goal is not to do business with everybody who need what you have.The goal is to do business with people who believe what you believe. People don’t by what you do they buy why you do it.
Biology- crosssection of human brain:
WHAT | Homosapien brain - what neocortes rational &analytical thought and language
HOW&WHY | middle section limbic brain trust and feeling and loyalty and decision making, control behaviour that is where gut decisions come from. It just does not feel right.
Mission
We are dedicated to delivering world leading integrated aviation services that create value and enhance the performance of our customers so that their business benefits. Our global team is united by a restless desire to develop the best solutions for supporting aircraft throughout their lifecycle and lead development of the services market. We build trusted relationships with the same passion as we make brilliant aircraft, ensuring that every customer can maximise their Airbus advantage.
Vision
By 2020 we will have the highest levels of customer satisfaction in aviation services because we are recognised for the strongest expertise, leading technology and most valued relationships. Leading aviation businesses will choose our aircraft and services as the best solution for achieving their ambitions. They will expect Airbus to shape the future of aviation services.
