Service Flashcards

1
Q

Cabernet Sauvignon Producers

A

Bordeaux: Chateau Pichon Longueville

Napa: Shafer

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2
Q

Merlot Producers

A

Bordeaux: Chateau la Conseillante

Napa: TK

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3
Q

Syrah Producers

A

Northern Rhone: Rene Rostaing

Australia: Jim Barry

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4
Q

Zinfandel Producer

A

Sonoma: Ridge

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5
Q

Gamay Producer

A

Beajoulais: Dominique Piron Morgon

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6
Q

Grenache Producers

A

Chateauneuf du Pape: Domaine du Vieux Telegraphe

South Australia: Charles Melton

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7
Q

Malbec Producer:

A

Mendoza: Tomero

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8
Q

Nebbiolo Producer:

A

Piedmont: Ceretto

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9
Q

Pinot Noir Producer:

A

Cote D’or / Cote Nuit: Comte Georges de Vogue, Les Amoureuses

Willamette Valley: Soter

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10
Q

Sangiovese Producer:

A

Tuscany: Fontodi

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11
Q

Albarino Producer:

A

Rias Baxias: Salneval

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12
Q

Chardonnay Producers:

A

Burgundy: Lafon, Domaines des Comtes

Napa: Stony Hill

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13
Q

Chenin Blanc Producer:

A

Loire Valley: Vouvray Champalou

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14
Q

Gewürztraminer Producer:

A

Alsace: Kuentz-Bas

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15
Q

Pinot Gris Producers:

A

Alsace: Domaine Weinbach

Fruili: Schiopetto

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16
Q

Riesling Producers:

A

Mosel: Dr. Loosen

Alsace: Trimbach

Clare Valley: Grosset

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17
Q

Sauvignon Blanc Producers

A

Sancerre: Domain Pelle

Marlborough: Cloudy Bay

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18
Q

Torrontés Producer:

A

Mendoza: Terrazas de los Andes

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19
Q

Viognier Producer:

A

Condrieu Rhone Valley: Yves Cuilleron

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20
Q

Before service, you should:

A
  • Ensure wine lists are correct, clean, easy to read
  • Glassware is clean, spotless, free of odor
  • Glasses are polished with clean linen using steam
  • Serviettes are folded and prepped
  • Underliners, service trays, ice buckets, decanters are cleaned and polished
  • Wine opening tools are organized
  • Wines are organized and at correct temp
21
Q

What can touch the tablecloth during service?

A

Only glass stemware can touch the tablecloth.

22
Q

What must be placed on an underliner?

A

Bottles, corks, decanters

23
Q

How should glassware be brought to the table?

A

On a tray lined with a napkin

24
Q

Wine service is always performed at what side of the guest?

A

The right side

25
Q

The host is…

A

the person who orders the wine

26
Q

How do you serve the wine?

A

You serve the wine beginning with the host, then the person to the host’s left and continues clockwise regardless of gender

27
Q

When the host orders, you…

A

Repeat the order

28
Q

When you present the bottle you…

A

Show the label, repeat the wine’s name and vintage to confirm

29
Q

Where do serviettes go?

A

In your hand or on your forearm for the entire service. They cannot be placed in pockets or on the shoulder.

30
Q

How do you open a bottle of still wine?

A

With the label facing the host, cut the foil at the bottom lip in a semicircle on the front, and then a semicircle on the back. cut a c-section up to the top of the cork and slip off, and place the foil in your pocket. wipe the top of the cork with your serviette. put the corkscrew in at an angle and insert it all the way. use the top part of the corkscrew to open it a little bit, then use the bottom part of the corkscrew to open it all the way. wipe the top of the bottle with the serviette and serve the cork on an underliner to the right of the host.

31
Q

How do you serve a bottle of still wine?

A

You give the host a one-ounce pour and wait for the approval. after approval, serve the wine moving clockwise from the host. (going left). If there is a guest of honor, serve them first and then pour in a clockwise pattern regardless of gender.

32
Q

How often do you wipe the bottle?

A

You wipe the bottle once the foil is removed, after you remove the cork, and in between each pour to prevent drips.

33
Q

What do you do after you serve the still wine?

A

The bottle is placed on an underliner or in an ice bucket in reach of the host. Ask to remove the cork.

34
Q

Where do you place the glasses?

A

To the right of the guest, lined up with the knife

35
Q

How do you prepare for sparkling wine service?

A

You prepare flutes, an ice bucket, stand, and two serviettes. Make sure the bottle is properly chilled.

36
Q

Describe opening sparkling wine.

A
  • Cut the foil cleanly at the bottom of the cage with the blade of a corkscrew – using the tab is allowed but not preferred
  • Remove the foil and place in the sommelier’s pocket
  • Place a clean serviette over the cage with the sommelier’s thumb or hand over the cork
  • Maintain control at all times – always point the bottle away from the guests
  • Untwist the wire cage and loosen for removal – always keep the hand or thumb over the cork
  • Firm up your grip on the cork and twist the bottle (not the cork) while holding at a 45-degree angle – this is done in the air or against
    the inside of the bucket but never against the body
  • Keeping the bottle at the 45-degree angle, release the cork as quietly as possible until the initial rush of CO2 dissipates
  • Remove the cage from the cork and place in the sommelier’s pocket
  • Place the cork on the underliner to the host’s right
  • Wipe the lip of the bottle thoroughly before serving
37
Q

How do you serve sparkling wine?

A

Hold the bottle with the right hand or by the bottom of the bottle (not the punt) as in still wine service
- Two fingers under the neck for support is acceptable
- Face the label toward the host and pour a 1-1.5 ounce taste, use serviette to prevent drips
- Wait for the host’s approval
- Once the host approves the wine, pour for the guests in standard order (see Standard Service above)
- Fill glasses evenly (up to 3/4 full), one glass at a time with a maximum of two pours per glass
- After serving the host, place the bottle either in the ice bucket or on the table according to the host’s preference
o 1st Method – place the bottle in the ice bucket to the host’s right within their reach
o 2nd Method – place the bottle on an underliner on the table within reach of the host
- Ask the host for permission to remove the cork and bottle underliner if it is not utilized

38
Q

What happens with a screwcap closure in service?

A

Present the bottle in the standard manner

  • Remove the screw cap as quietly as possible and place in the sommelier’s pocket
  • The screw cap is not presented
  • Wipe the lip of the bottle with a clean serviette
39
Q

What happens with a synthetic corks in service?

A

Synthetic corks are to be treated in the same manner as natural corks

40
Q

Serving temperature for sparkling wine

A

42°- 50°F

41
Q

Serving temperature for white wine

A

It ranges from 42-59 degrees, but depends on the body. A lower body, it is colder, a higher body it is on the warmer end of the spectrum.

42
Q

Serving temperature for rose

A

45°- 55°F

43
Q

Serving temperature for red wine

A

50°- 65°F. but depends on the body. A lower body, it is colder, a higher body it is on the warmer end of the spectrum.

44
Q

Serving temperature for port, madeira, sherry

A

55°- 62°F

45
Q

Serving temperature for beer

A

40°- 50°F

46
Q

How do you store cork finished table wines?

A

On their side

47
Q

How do you store spirits?

A

Standing up

48
Q

How do you store fortified wines?

A

Standing up