Section 6 - Define: Create a Project Charter Flashcards

1
Q

What is the primary purpose of a project charter?

A

To provide a structure and objective for an improvement project

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2
Q

List the 5 components of a project charter.

A
  • Problem statement
  • Goal statement
  • Project scope
  • Project team
  • Milestones
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3
Q

What does a problem statement describe and what should it include?

A

The problem the customer is experiencing

It should be quantitative and provide a clear picture of the issue.

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4
Q

What are the four critical components of a good problem statement?

A
  • What is the problem?
  • When and where is the problem occurring?
  • The magnitude of the problem?
  • Consequences of the problem
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5
Q

True or False: A problem statement should assign a cause or blame.

A

False

It should also not include a solution.

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6
Q

What is a goal statement in a project charter?

A

It defines the improvement the team is seeking to achieve.

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7
Q

What does SMART stand for in the context of a goal statement?

A
  • Specific
  • Measurable
  • Achievable
  • Relevant
  • Time-bound
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8
Q

What is the purpose of project scoping?

A

To clearly define the start and end points of the project and provide insights about project constraints.

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9
Q

What is a scope statement?

A

A document that outlines the boundaries of the project.

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10
Q

Fill in the blank: A _______ refers to the timeline for completion of each DMAIC phase.

A

milestone

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11
Q

Who generally selects the project team in a Six Sigma project?

A

The Black Belt and the Green Belt.

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12
Q

What is the role of a Project Champion?

A

The most senior individual in the business process who owns the vision and business direction.

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13
Q

What is the highest level an individual can attain in Six Sigma?

A

Master Black Belt (MBB).

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14
Q

What does a Black Belt do?

A

Drives large projects and leads toll gate meetings.

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15
Q

What distinguishes a Green Belt from a Black Belt?

A

A Green Belt drives process level projects within operational areas.

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16
Q

True or False: A Yellow Belt is responsible for driving full-scale Six Sigma projects.

A

False

A Yellow Belt may participate in projects but does not drive them.

17
Q

What is the significance of milestones in a project?

A

They help maintain momentum while ensuring realistic timelines.

18
Q

What is a vertical scope statement?

A

A vertical scope statement defines which levels, such as employees, vendors, or locations, the project applies to within a specific organization.

19
Q

What should a goal statement NOT include?

A

Assigning a cause or blame and including a solution.

20
Q

What is a poor example of a problem statement?

A

Our customers are angry with us and thus delay paying their bills.

21
Q

What is the consequence of a poorly defined problem statement?

A

It does not specify the critical components needed for clarity.