Section 07 - Define: Create a SIPOC Flashcards
What does SIPOC stand for?
Suppliers, Inputs, Process, Outputs, Customers
What is another name for SIPOC?
Macro As Is Process Map
What is the purpose of a SIPOC?
To provide a high-level overview of the overall business process from an end-to-end perspective
What role does a SIPOC play in process definition?
Helps define the boundaries of the process and facilitates discussion with stakeholders
When should you use a SIPOC?
When needing an understanding of the high-level process as it is functioning today
What is the first step in creating a SIPOC?
Identify 5-7 key high level steps in the process
What do you do in step 02 of creating a SIPOC?
Identify the customer who will receive the outputs of the process
In step 03 of creating a SIPOC, what do you identify?
The outputs of the process
What is identified in step 04 of creating a SIPOC?
All inputs required for the process to function
What do you identify in step 05 of creating a SIPOC?
The suppliers for the inputs required by the process
What is the focus of step 06 in creating a SIPOC?
Verify the flow of information
What is the final step in the SIPOC creation process?
Validate the SIPOC map with the key stakeholders
True or False: A SIPOC should capture the ‘As It Should be’ map of the business process.
False
What does a SIPOC help understand about customer requirements?
Helps in understanding who the suppliers are and what inputs they provide
