Section 3 - Six Sigma Methodologies & DMAIC Roadmap Flashcards
What does DMADV stand for?
Define, Measure, Analyze, Design & Verify/Validate
What is the primary purpose of the DMADV methodology?
To create new products/services
Does the DMADV methodology require historical data?
No
In which type of organizations is DMADV generally used?
Manufacturing organizations
What does DMAIC stand for?
Define, Measure, Analyze, Improve & Control
What is the main goal of the DMAIC methodology?
To improve business processes of existing products/services
Does the DMAIC methodology require historical data?
Yes
How many steps is the Six Sigma DMAIC Roadmap comprised of?
15 steps
What question does the Define Phase of DMAIC seek to answer?
What problem are you trying to solve?
List the first three steps of the Define Phase.
- Understand Customer and Business Requirements
- Complete the Project Charter
- Complete the High-Level As Is Process Map
What question does the Measure Phase of DMAIC address?
What is the extent of the problem?
List the first three steps of the Measure Phase.
- Identify What to Measure
- Plan and Collect Data
- Determine Baseline Performance
What question does the Analyze Phase of DMAIC seek to answer?
Why is the problem occurring?
List the three steps of the Analyze Phase.
- Identify Performance Gaps
- Find Critical Root-Causes
- Validate Root-Causes
What question does the Improve Phase of DMAIC aim to answer?
What do you propose to do and why?
