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gestion des conflits
> Séance 9 - analyse des conflits > Flashcards
Séance 9 - analyse des conflits Flashcards
Study These Flashcards
gestion des conflits
(9 decks)
Séance 1 - intro aux conflits dans les organisation
Séance 2 - types de conflits en milieu de travail
Séance 3 - conflits et santé organisationnelle
Séance 4 - escalade conflictuelle
Séance 5 - facteurs individuels de protection - la communication efficace
Séance 6 - facteurs individuels de protection : la gestion de ses émotions et de ses réactions
Séance 7 - facteurs organisationnels de protection
Séance 8 - gestion des personnes difficiles
Séance 9 - analyse des conflits
